Healthcare reform has caused the health insurance environment to become increasingly complex and competitive. This reform is driving the business-to-consumer shift with healthcare insurance exchanges creating a competitive environment that is impacting member retention. In order for health plans to be successful, they must have the right tools in place to manage potential growth and retain members.
Salesforce is the Perfect Solution
Perficient has been delivering Salesforce solutions for over a decade. “Healthcare is Perficient’s largest industry vertical. Our industry expertise combined with our strong Salesforce knowledge give Perficient distinct advantages to deliver Salesforce-based healthcare solutions,” said Andrew O’Driscoll, national partner executive for Perficient’s Salesforce practice. He added, “The process of configuring Salesforce for healthcare is in line with how we run all projects, namely understanding what business value or objective the customer wants to accomplish, and using the right set of Salesforce solutions to solve these objectives.” To learn more about how Perficient is helping the healthcare industry meet the challenges of its ever-changing marketplace, read our latest Perficient Perspective.