Last week, we hosted a webinar on Microsoft Lync, where my colleague Matt McGillen discussed how to integrate Lync with Cisco, or replace it.
During the session, Matt, Director of Infrastructure at Perficient, shared best practices and recommendations learned through his firsthand experience integrating with Microsoft UC and Cisco. With many organizations struggling to figure out how to make Lync work with their existing investments in legacy Cisco IP telephony, he took a deep look at the best ways to leverage Lync in addition to an existing Cisco infrastructure.
First, Matt talked through the decision of how to integrate – starting by defining your requirements, using the best tool for the job, and next segmenting user populations. Then, he went on to review three ways to integrate:
- SIP: Trunk or Gateway
- Remote Call Control
- Client Side Plug-in
He explained what each option entailed, giving both the advantages and disadvantages while providing attendees with special considerations to take into account.
If you missed the webinar, you can listen to the presentation in its entirety, along with the Q&A portion, here:
You can also review the webinar slides, along with the poll results:
