Health plans, patients, and employers are demanding greater accountability and demonstration of value for their healthcare dollar, and these demands will only intensify in the future. To be successful, healthcare organizations need to establish a culture of performance management; that is, an ongoing process by which organizations define their strategic direction and then deploy their business processes and management systems in support of that direction. This requires establishing performance expectations through the planning and budgeting process, and then continually monitoring performance against the plan, making adjustments as necessary.
Download our new white paper, “Understanding Performance Management in Healthcare“ to learn more about this topic. You can also visit our Business Intelligence page on the healthcare microsite for even more content on this topic.
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