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In the last four years, I have worked on a variety of projects, that have strengthened my skills in areas of SDLC, Agile development, Order to Cash implementations, Portals, and now my recent gig is a Master Data Management (MDM) program for an industry expert on next-generation communication networks, devices and applications.
I am fairly new to the world of MDM myself, and to ramp up, I did a a bit of research on the topic. There are lots of sites all over the web that talk extensively about the topic. Also Slideshare is one of my favorite spots to look for industry relevant data. If you have not used Slideshare yet – I strongly recommend to peep in there and explore its potential. You can start with subscribing to the Perficient Channel on Slideshare.
The MDM topics that I want to explore in this series of posts are –
- What is MDM ?
- Need for MDM
- Change Management methodologies that facilitate MDM projects
- Technology Solutions that support MDM, and
- How is MDM different from Data Warehousing ?
Let us deal with them one at a time. In this post, let us simply define MDM.
Wikipedia says, “In computing, master data management (MDM) comprises a set of processes and tools that consistently defines and manages the non-transactional data entities of an organization(which may include reference data). Though this information is accurate, it is incomplete.
MDM is a program that makes sure that there is a data store that acts as the single source of truth that is shared across the company. An example can be – customer attributes – MDM makes sure that the definition of a customer and the various attributes that make up a customer record are consistent across all lines of service and locations.
MDM not only ensures that there is a single source of truth – it regularly processes the data , cleanses it, maintains its integrity and makes sure the cleaned data is fed back to the source systems – for usage by various services within an organization. This makes sure, that when Dan sitting in Hong Kong pulls up his view of the product catalogue , he is 100% confident, that his colleagues in India are also using the same product catalogue as Dan. This also makes sure, that when Lisa sitting in Tokyo is consolidating her reports for the CXO meetings, she has consistent data set from all their locations and lines of services.
Now that we have laid out a definition for MDM – in the next post, we will discuss the need for MDM. Stay tuned.
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