Posts Tagged ‘UX’

Caroline Jarrett’s article “Putting the “Long” into Longitudinal: UX Lessons from Survey Research” shares three insights for UX from the European Survey Research Association conference in July 2011: Try Asking Less, But More Often and Earlier. If you want to learn about users’ engagement with your product over a longer-term experience, might you try asking […]

Last week I got the chance to speak at the St. Louis Day of .Net Conference for the 3rd year in a row. I love coming and speaking at this conference because I’m always amazed at the attendees interest in User Experience. It’s a welcome sight to see at a developer based conference. I’d like […]

When considering the challenges of designing over time and designing for context, emotion is essential to address these issues. Emotional reactions can reach deeper than intellectual experiences often do and those impressions may last longer. We may not remember the particulars details of certain experiences, but we often remember our reactions to them, how they […]

Pam Baker at ReadWriteWeb posted an interesting article this morning advocating the atomization and integration of enterprise software. She argues that integration and accessibility are becoming as important as features and functionality. Remember the old days, when a mainframe or PC operating system dictated what corporations would buy and support? They seem so quaint now. “Anything […]

Many times when we begin a project we start by sitting down with the user and drafting a requirements document. After a few days of organization we come up with wireframes and a general idea of what we understand, and then we wait for user feedback. This is the way things are done, but is […]

Brad Nunnally in our User Experience group pushed this out to a bunch of people via Yammer which we are starting to use a bunch.  Anyway, Fred Beecher does a great job of describing the pains of using a requirements driven approach and where it fails.  He also has a nice graphic outlining a hybrid […]

“Critique is a life skill, not a design skill,” Adam Connor asserted in his presentation “Discussing Design: The Art of Critique” at the Big (D)esign Conference. His session as well as the critique activities in Dana Chisnell and Jonathan Knoll’s workshop “Design and Critique for Challenging Problems” made me realize how misunderstood and unpracticed this skill […]

A friend of mine recently showed me an excellent TED talk by Malcolm Gladwell, the author of Blink, Outliers and Tipping Point. The insights in his books have always been entertaining and he has a great way of bringing data to life. In the video below, he recounts the story of a friend who, in his work as a psycho-physicist, uncovers […]

I attended the Big (D)esign Conference last week, and as with UPA 2011, I was inspired and challenged by the opening keynote, Transformational Space: The Power of Place. Gwen Harmon, Director of Governmental and Community Affairs for the National Civil Rights Museum, (NCRM) talked about the museum and plans for renovation to create a greater impact on […]

We are so often asked to “think outside of the box” that the phrase has almost reached a cliché status. What does it really mean, and how can you train yourself to do it? The first step in changing your perception is to acknowledge your background and biases. Consider the following excerpts taken from Horace […]

Tom Ross at Noupe.com wrote a great article about what makes a great call-to-action button on a website. As we all know, encouraging visitors to take the action we want them to take is vital to increasing conversions (leads/sales) and ultimately turning your site into a revenue driver for the business. I took Ross’s suggestions […]

In the film “Up in the Air,” Ryan Bingham makes his living traveling to clients and laying off their employees with his own special charm (he is played by George Clooney, after all). His upstart colleague, Natalie, proposes a new method via videoconferencing. But before the new system can go into place, their boss convinces […]