Who doesn’t want to make work more fun? Whether it’s for your customers, your employees, or your partners, making their online interactions with your company more engaging, interesting, and rewarding, can pay huge dividends in revenue and retention. If you’re a Service Cloud customer – you now get the Chatter Answers product for free. That’s great […]
Posts Tagged ‘Gamification’
IBM Connect: Social CMO
Michael Porter (@porteronportal) and Saren Sakurai (@saren) of Perficient spoke at the last day of IBM Connect 2013. The title of the talk is the Social CMO: Engaging the Consumer. The goal of digital marketing is the right message to the right audience at the right time on the right device. 4 primary objectives of […]
Social Intranet Technologies, Part 3
In the past two posts (Part 1 & Part 2), I list many of the key technologies that make up a social intranet. In this post, I’m going to talk about how you might combine those different systems into an overall social intranet platform for your company. In the next post in this series, I’ll […]
Gamification: Playing a Game to learn how to create one?
At Perficient, we have been focusing on using gamification in healthcare applications to improve the patient engagement experience and help consumers of healthcare enjoy the experience more. One of the challenges of gamification of a mobile healthcare application or creating a social media community experience is designing the game and the interaction process with the […]
Six ways to make enterprise mobile apps more engaging
It is no secret that the current mobile revolution is primarily consumer driven. iOS and Android devices made inroads in the consumer market first and consequently enterprises felt the push from their employees. However, the enterprise mobile apps present a huge opportunity to learn from the consumer app experience by focusing on making employees more […]
Back to School with IBM Connections
Summer, as defined by school schedules, has generally come to an end and that means we kick start our IBM Connection Bootcamp series. This fall we will be continuing on our trusty format of delivering business-focused bootcamps to help business and IT leaders build use cases, define ROI scenarios and have a little fun while […]
Are Intranets a Waste of Time?
Andrew Wright posted at story at ragan.com titled Are intranets a waste of time or valuable? Survey says … where he looks at data concerning the usage of an intranet vs perceived value. We have been called into many companies to help them improve their intranet because of a variety of reasons. A lot of the time, […]
How to Fast-Track Your Social Business Capabilities
Myself and Mark Polly will be hosting a webinar on Wednesday at Noon CST on How to fast-track your social business capabilities. Obviously past the ‘build it and they will come’ phase has passed, companies need to build a culture and provide tools that help employees work better, happier and more productive. But with that […]
Business Gamification in Healthcare: What are 3 practical uses?
In the months after Perficient published a whitepaper on Gamification, the interest from our readers has been gratifying and it seems to be time for a follow-up to that interest. Business gamification is the use of game mechanics and user interfaces in business software. What are the practical uses of gamification in a healthcare workplace? […]
Newsgator in Good Mobile Browser
One of the great add-ons to the Sharepoint stack is Newsgator Social Sites. I was on a recent client who is a highly regulated healthcare company and even though the Newsgator has a great mobile app, it wouldn’t work within their security model. That model required that all BYOD (bring your own device) employees needed […]
Selecting a Gamification Vendor for Enterprise
A discriminating Fortune 100 company recently approached us wanting to add reputation management and gamification across their entire experience. Initially they expected us to build them a custom solution. However after evaluating the options, we recommended taking a look at the emerging ‘gamification’ SAAS vendor space. This would take advantage of the rapid installation, lower […]
Encouraging Accountability and Good Behavior
Patients are demanding affordable healthcare, providers are asking for fair reimbursements and payors are suggesting that rendered care should be medically necessary and of high quality to be reimbursed. It is a rather convoluted situation where accountability lives with each player – but is legally placed on the provider (for the most part). After all, […]