Posts Tagged ‘best practices’

Chatter is two years old now, and as more and more companies embrace it I am starting to get some common questions.  Here are some of the most common technical questions — and some answers that may help you out: When do I use Chatter Feed Tracking and when do I use Field History Tracking? […]

I recently ran into a puzzling issue with WebSphere Portal 7.0.2 while I was trying to export a portal page using xmlaccess from one portal and import it into another.  This page had some basic Web Content Management (WCM) rendering portlets on it.  The problem was that when I imported the xml into my target […]

I recently ran into a puzzling issue with WebSphere Portal 7.0.2 while I was trying to export a portal page using xmlaccess from one portal and import it into another.  This page had some basic Web Content Management (WCM) rendering portlets on it.  The problem was that when I imported the xml into my target […]

Andrew Wright posted at story at ragan.com titled Are intranets a waste of time or valuable? Survey says … where he looks at data concerning the usage of an intranet vs perceived value. We have been called into many companies to help them improve their intranet because of a variety of reasons.  A lot of the time, […]

Some of our clients have expressed concerns in implementing Chatter—not with the technology per se, but rather the processes and communication change it creates.  Some concerns are legitimate, some are just a result of change. Clients were concerned that implementing Chatter would create noise, unprofessional comments, and more. I am sure that when email first […]

We work with a number of clients who’ve come to us after initially rolling out Salesforce on their own.  At first, things were fine, but growth, change, new process, new people, and multiple administrators over time have started putting pressure on their initial configuration.  Perhaps you’ve faced this exact dilemma. They come to us with […]

When it comes to cloud solutions, do any of these statements sound familiar? “Moving to the cloud is easy. All you need is connectivity and a credit card to get started.” “Moving to the cloud was easy, but now that it’s actually providing value to our company, IT and procurement want to control it. I’m […]

Are you looking to implement Chatter?  Have you implemented Chatter, but are having limited success? Well, this blog post may help you out. Here are the top 10 things to consider as you transition your company into a successful social enterprise using Chatter: 1.       Get managers and executives to start using it […]

In a prior blog we talked about portal adoption strategies and suggested a combination of approaches that would improve adoption, including: Simplifying portal content Targeting compelling content to specific user tiers or geographies Reinforcing your brand by matching your portal with your corporate brand

Today I have the privilege to speak on a subject near and dear to my heart: gaming. As an avid online gamer and consumer I know firsthand just how frustrating it can be to encounter an issue that disrupts your gaming experience. That’s a big part of the reason I’ve enjoyed helping clients like Activision […]

Live Blogging at the IBM Web Experience Conference: Mary Bird Nance does a great job working with a variety of companies to define vision and create a justification for the use of portal and social technologies.  She’s a pro at working with clients to understand their needs and where they should go. Anyway, she and […]

Stefan Hepper presented a session at the IBM Exceptional Web Experience Conference on techniques to integrate external content management systems with IBM WCM.  He first presented on integration of ECM systems into WCM. There are several use cases where this integration is important: Author content in external ECM system and deliver it using WCM Target […]