If you’ve driven a car, used a credit card, submitted a claim, or performed countless other everyday tasks, you’ve likely interacted with Pega. But what is it like to build those solutions, and better yet, why would someone want to build those solutions as part of the Pega team at Perficient? According to our clients, […]
Health insurance providers are moving swiftly as part of the COVID-19 solution From the beginning of the COVID-19 pandemic, health insurance providers have made decisive steps to help patients, support healthcare providers, and curb the spread of the virus. The need is significant, particularly as healthcare providers lose important revenue streams in order to prioritize […]
The COVID-19 pandemic uncovered many challenges organizations face with enabling and supporting remote work. Companies, teachers, and others are turning their communication efforts to Zoom, a leader in modern enterprise video communications, with easy, reliable video and audio conferencing systems. As millions of people look to Zoom as a go-to source of video and audio […]
Considering the highly fluid COVID-19 (more commonly known as the Coronavirus) situation, businesses around the world are continuing to grapple with the impact it will have. What many are now learning is that digital has the power to help organizations not only respond quickly, but mitigate risk associated with disruption of normal business operations. No […]
In the manufacturing industry, partner ecosystems create unique efficiencies for reaching and serving customers. But they can also create unique complexities – especially when it comes to customer data and digital experiences. According to Forrester, 71% of buyers choose a dealer, distributor or other partners after a digital-only journey. That means it’s more important than […]
In a digital-driven world, many organizations strive to build a digital workplace. While no single platform or technology makes up the digital workplace, modern intranet plays a huge role. A digital workplace is focused on the user as the center of the experience. It facilitates communication, collaboration, and productivity and allows users to work more […]
Are your patients or members getting the best experience from your website? As healthcare websites have increasingly grown in importance, so has the search functionality within those sites. One of the key ways to optimize your member portal or patient-facing website is to ensure that they can easily find what they need on your site. […]
Last year Microsoft announced plans to retire Skype for Business Online in July 2021. While that may sound far away, now is the time to start planning your Microsoft Teams migration. Whether you have 250 users or 250,000, the requirements and steps to ensure a successful Teams migration are the same. Our upcoming webinar, Skype […]
In my last blog post, I highlighted key considerations for Microsoft Teams governance. In this post, I will recommend some strategies for promoting user adoption in Teams. Create a team for end-user support and community Any IT-focused Microsoft Teams rollout strategy can be problematic. Business unit buy-in is fundamental to the success of the platform from an […]
In my last blog post, I highlighted some tips and tricks to save time and promote collaboration in Microsoft Teams. In this post, I will discuss key considerations for Teams governance. Don’t Overthink Governance Remember, when a user creates a Microsoft Team, an Office 365 Group is also created. This Office 365 Group, by default, creates an […]
In my last blog post, I discussed common working styles with Teams and why it is important to understand which category your colleagues fall into. In this post, I will point out some tips and tricks to save time and promote collaboration in Microsoft Teams. Use Microsoft Teams features to minimize distractions Determining one’s signal-to-noise ratio is […]
In my last blog post, I highlighted a few key points to consider for your Teams implementation. In this post, I will discuss common working styles with Teams and why it is important to understand which category your colleagues fall into. Understand your company’s working styles Not all users will interact with Microsoft Teams in the […]
