Management Consulting

  Heavily regulated industries, such as financial services, are often slow to adopt new technology. That’s why it’s no surprise that social media is a scary place to play for financial institutions. But, as with most things in business, if you don’t play, you can’t win. 

  Dislike being asked for your name, account number, and password every time you call the bank? Well, times are a-changin’. Banks are turning to mobile technology for help more than ever before. Bank of America is leveraging thumbprint verification technology that enables customers to automatically be identified, as well as carry out their banking […]

  A few days ago, I shared a list, a much smaller list, of unicorn companies that sit in the healthcare and biotechnology industries. To refresh your memory, a unicorn is a technology-related organization with a valuation of more than $1 billion, typically a start-up, and with no real track record of success. In a recent report, […]

In the report CIO Call to Action: Shake Up Your Integration Strategy to Enable Digital Transformation Gartner says, “Most CIOs have yet to recognize that their traditional, established integration strategy cannot cope with digitization’s fast technology innovation and accelerated pace of business.” IT integration competency centers  (ICC) and the software they use grew out of […]

  Have you heard? Some retail establishments, in countries like the Netherlands, don’t accept cash anymore. As I mentioned in a previous post, digital money is making big waves – everywhere. While it’s starting to make a serious dent in the United States, the use of mobile payments are much more widespread in other countries. […]

A strong approach to API development is one that is driven by business value and objectives and governed by reference architecture and standards. It is common for companies to develop sets of APIs for point projects only to find that after years of project-based development, they have hundreds of APIs built with little commonality and a great […]

  I really don’t like carrying cash. And, the only reason I do is because that’s all my barber accepts. I prefer using digital money. Huh, digital money? According to Investopedia, digital money is “any means of payment that exists purely in electronic form.” In other words, think of digital money as using any payment […]

Instead of opting to accept Apple Pay or Android Pay, Walmart has decided to launch its own payment service called Walmart Pay. The largest retailer in the world describes Walmart Pay as “a fast, easy and secure way for customers to pay with their smartphones in Walmart stores,” and it is compatible with both iOS […]

The American Financial Technology Awards were announced on Monday evening in New York. A full-write up of the award winners will be forthcoming, but here is the list of the leaders in financial technology for 2015: Best Global Deployment – Nomura Securities Best Risk Management Initiative – Citadel Best Analytics Initiative – The Northern Trust […]

In a recent Perficient webinar, The Internal Impacts of a Digital Transformation, a real-time poll was taken on the topic of whether participants and their respective organizations had a team in place responsible for Organizational Change Management (OCM)? Not surprisingly, less than one in three did. The good news is that figure is infinitely higher […]

As the title states, change is hard. Most people (yes, there are a few of you out there who love and embrace change) are resistant to anything new. A recent poll of participants during a Perficient webinar on the Internal Impacts of a Digital Transformation indicated that culture changes, process changes, and other “change management” […]

As a consumer, I like electronic payments because they make my life easier and they save me an extraordinary amount of time. As a retailer, electronic payments make it easier for people to buy from you with the touch of a button, thus growing the bottom line. Electronic payments are designed to make the buying […]