Customer Experience + Design

Global Accessibility Awareness Day (GAAD) serves as a wake-up call for healthcare providers, policymakers, and organizations to prioritize accessibility, not just as a legal requirement, but as a fundamental part of quality care. Universal Design principles ensure that healthcare settings, both physical and digital, serve all patients equitably. Here’s a deeper exploration of why GAAD […]

Global Accessibility Awareness Day (GAAD) reminds us that accessibility is not just for some, it’s for everyone. A key Universal Design principle that embodies this idea is Equitable Use, ensuring that spaces, products, and services work for all people, regardless of ability, age, or background. By prioritizing Equitable Use, we create environments that welcome, empower, […]

Global Accessibility Awareness Day (GAAD) is more than just a moment of reflection; it’s a call to action. This year, as we commit to Universal Design principles, we highlight Flexibility in Use, a key factor in ensuring accessibility for everyone, in every situation. Universal Design is about creating environments, products, and services that adapt to […]

Global Accessibility Awareness Day (GAAD) reminds us that accessibility is not just about compliance, it’s about equity, dignity, and ease of use for all. A key Universal Design principle that aligns with GAAD’s mission is Low Physical Effort, ensuring that environments, products, and digital platforms require minimal strain for users to operate. By embracing Low […]

Global Accessibility Awareness Day (GAAD) is an annual reminder that accessibility must be prioritized, not just for compliance, but for inclusion and equity. One of the most critical Universal Design principles that aligns with GAAD’s mission is Tolerance for Error, ensuring that systems, environments, and digital experiences account for human mistakes, reducing risks while promoting […]

As we recognize Global Accessibility Awareness Day (GAAD), we must go beyond awareness and take action toward lasting inclusivity. One of the most foundational principles of Universal Design is Equitable Use, ensuring that everyone, regardless of ability, has equal access to spaces, services, and technology. By embedding this principle in everyday life, we create environments […]

Universal Design and Global Accessibility Awareness Day (GAAD) share a common goal: creating environments, products, and digital experiences that are accessible to all people, regardless of ability or background. While Universal Design provides a framework for inclusivity in physical and digital spaces, GAAD serves as an annual global event to raise awareness about accessibility, particularly […]

Universal Design and Global Accessibility Awareness Day (GAAD) are deeply interconnected, both working toward a common goal: creating inclusive environments where everyone, regardless of ability, can participate fully and independently. While Universal Design provides the framework for accessible spaces, products, and services, GAAD serves as a global movement to raise awareness about accessibility, particularly in […]

Being a developer and especially a JavaScript developer, we have come across the concept of Arrays more than we can say of. They are the must for storing ordered collections of items and we have various methods to manipulate those collections. But then ES6 came into town and became the hero and introduced us with […]

Today, we celebrate Global Accessibility Awareness Day (GAAD), an annual event dedicated to raising awareness about digital accessibility and inclusion for people with disabilities. Held every third Thursday in May, GAAD encourages individuals, businesses, and organizations to reflect on the importance of creating accessible digital experiences. While GAAD highlights the needs of people with disabilities, […]

Considering migrating your contact center operations to the cloud? Transitioning from a legacy on-premise solution to a Cloud Contact Center as a Service (CCaaS) platform offers significant advantages, including greater flexibility, scalability, improved customer experience, and potential cost savings. However, the success of this transition depends heavily on selecting the right vendor and ensuring alignment […]

Cloud is easy—until it isn’t. Perficient’s Edge: A Strategic Cloud Partner Focused on Business Outcomes Cloud adoption has skyrocketed. Multi-cloud. Hybrid cloud. AI-optimized workloads. Clients are moving fast, but many are moving blindly. The result? High costs, low returns, and strategies that stall before they scale. That’s why this moment matters. Now, more than ever, […]