Customer Experience + Design

What would healthcare services delivery gain by developing, integrating, and implementing an intricate and complex structural information systems language unique to healthcare? The impending and ever-evolving updates to healthcare regulations and delivery present an opportunity to assess communication standards and information exchange. Similar to existing programming languages, healthcare and information technology professionals can begin to […]

In a recent article by John Lynn, he explains that ACOs are a good idea, but physicians can influence the outcomes and not control the outcomes. In my earlier blog I started to explain that ACO success and longevity will depend on changing patient behavior. This starts with the physicians. For decades, patients, and some […]

IBM Websphere Transformation Extender (WTX) product is a powerful, transaction oriented universal data transformation and validation solution that provides flexibility to IT Systems and adapts to market changes quickly. Its codeless feature, industry packs gives powerful boost to generate complex mappings in no time. Following are the different packs provided: For Healthcare: HIPAA electronic data […]

Choosing your clearinghouse or VAN is a very important step, especially if you are in healthcare. In healthcare you need to make sure they are HIPAA compliant, which means they will be able to handle all the mandated transaction sets. Other industries have different requirements. Whichever clearinghouse you choose, you need to make sure they […]

It is clear that there is still a misunderstanding of what a “robots.txt” file is used for and what meta name=”robots” is and does. Therefore, I thought why not break it down in laymans terms for everyone to hopefully help you when deciding which to employ and when. Robots.txt The robots.txt file is a simple […]

I have worked with many developers and designers on both front-end websites and back-end applications. Working through the user experience of an interface is one of the most important elements in any of these projects, and in the last couple of years, I have been fortunate enough to have worked with project managers and developers […]

If I had a dollar every time an Enterprise Architect said, “I have a Road Map,” and handed me the future state IT architecture (which is 5 years out) and proceeded to verbalize current to future IT while I madly wrote every word down in preparation for a Business Transformation Session to prioritize/re-prioritize initiatives, well […]

As a developer, there are many languages one can select to learn, practice, master and work with. Browsing online, I found an article by Jobs Tractor that shows the languages demanded most in the job market today. Article: Jobs Tractor language trends March 2012  

Since Health and Human Services Secretary Kathleen G. Sebelius announced that HHS will initiate a process to postpone the date by which certain health care entities have to comply with International Classification of Diseases, 10th Edition diagnosis and procedure codes (ICD-10), the healthcare industry is still trying to figure out the scope and the impact […]

This article is intended for finance professionals curious about integrating advanced statistical techniques into their various processes. The focus is not on the methods and merits of any specific modeling technique but instead focuses more on preparing finance processes for their inevitable use. The famous quarter of Monaco, a city-state surrounded by France and sitting […]

A must read from my colleague, Martin Sizemore, entitled, “Is it time for open source in healthcare?” Wow! This Business/Process with system enablement person, me, can understand this architecture stack. Yes, now more than ever we need open source. Prototyping Open Source for testing ICD-9 to ICD-10 with on the fly remediation before going to […]

I was reading my collegue Mike Berard’s blog, on ICD-10 Revenue Neutrality: A Strategic Approach. We have discussed the importance of testing before production between Payer and Provider (e.g., Physicians and facilities). In his 2nd to last paragraph Mike proposes the following: “The reality is that Revenue Neutrality verification is still subject to the availability […]