My colleague, Terie McClintock, recently posted a blog about the relationship between the patient experience and the level of patient engagement on our Oracle blog. A correlation between the two concepts is often assumed, but does one actually influence the other? Terie did some research into the effect that patients being engaged in their care […]
Customer Experience + Design
Personalized Prevention…Will it ever Happen?
Google Search gives way to personalized search, but can personal search be transformed into personal prevention? That’s the premise of an interesting article written by Dr Joseph Kvedar from the Center for Connected Health, “Is the End of Search the Beginning of Personalized Prevention?” After reading this article, I have come to the conclusion that […]
Social Digestion: Social Media and the Thinking Organization
Sometimes social media is too popular for its own good. The fun and frivolity of finding Mini Oreo Peppermint Cheesecakes on Pinterest (that exists) or figuring out what the Official Grumpy Cat is up to on Facebook (he exists too) often get in the way of conversations regarding the real collaboration problems faced by the […]
Top 5 Technology Trends in Financial Services – May 2013
Trying to stay ahead of the curve when it comes to IT issues is a challenging task. Emerging technology forces in the financial services industry are already impacting business. The convergence of these forces does present challenges; however, it also provides a window of opportunity for financial institutions to elevate business performance and gain a […]
Healthcare Reform: Payers – HIXs and Eligibility
In healthcare, it’s a common occurrence to find your organization having to make an investment, unplanned in many cases, in order to comply with a new regulatory requirement due to Health Reform. When faced with a new compliance need, I have heard many wistfully ponder the question of ROI, yet are already resigned to another […]
Top Technology Trends in Healthcare – May 2013
The healthcare IT field is rapidly developing and changing. Emerging technology and updated regulations put pressure on healthcare providers and health plans to stay ahead of the curve. Perficient creates a monthly list that explores some of the current topics and issues in health IT. This list examines the most talked about issues and technologies […]
Healthcare Data Modeling Governance
I participated in a webinar/panel discussion last week hosted by Dataversity on Data Modeling Governance, which was well attended and lively. The focus was on governance of Data Models and the Data Modeling environment (e.g., tools, model repositories, standards). Data Modeling Governance is supported by Data Governance – and Data Governance benefits significantly from Data […]
The Great Debate: The Future of the Bank Branch
How many times have you been in your local bank branch in the last 6 months (for anything other than to get a sucker)? If the answer is on more than one hand, you were probably born before the interstate highway system. If you’re saying zero, you’re probably a Millennial like me. Since you’re reading […]
Integrating the “Other” Healthcare Information
As healthcare delivery systems prepared for a focused period of change, implementation, evaluation, and overhaul from existing systems to rejuvenated processing based on updated regulations and guidelines, the industry can now address the ‘other’ information. By this, we define the coding of medical treatments that are not the primary focus, such as main diagnostic and […]
Opening Session Recap from IBM Exceptional Web Experience 2013
Glenn Kline, Director here at Perficient, is attending IBM Exceptional Web Experience 2013 and listened in on the opening general session lead by Larry Bowden, Vice President of Portals and Digital Experience Software. Glenn said, “The session focused on IBM’s digital experience direction and how various technologies and concepts are converging today. Mobile, content and rich media, analytics, […]
Patient Digital Experience: The “Other” Other 99%
Today I am lucky enough to attend the Patient Experience Summit at the Cleveland Clinic. I’ve spent a lot of time talking to people (it’s a condition inherent to my disposition). I have asked gobs of attendees what has inspired them to join the summit over these few days. The overwhelming majority of attendees, clinicians […]
ICD-10 Impact on Productivity – Offensive vs. Defensive Game
Chicago Bulls win the NBA Championship and ICD-10 has been postponed! Just kidding. However, as much as I am hoping for the former, I am sure many healthcare organizations are hoping for the latter. Unfortunately the chances of that happening are as slim as me becoming a Miami Heat fan! One thing is certain, when […]