Digital Experience

Not long ago in a technology world not so far away, traditional on-premises information technology was the norm for ambitious enterprises . Every few years, management would realize that existing assets had become outdated, and work towards a technology refresh. Often times these refreshes were arduous, multi-month-long projects requiring increased manpower, strategic advisory, and research […]

Traditionally, enterprise search engines have been firmly planted on the ground. Now, along with almost everything else in enterprise IT, search engines are quickly moving into the sky. But why? What factors are prompting the growth of cloud-based search engines? Given the immense IT security (and mindset) challenges associated with indexing sensitive content in the cloud, why are […]

Chad Johnson’s recent observations on Google’s Cloud Vision API led us to start thinking of ways the image recognition software could be utilized within Adobe Experience Manager (AEM).  Automatic asset tagging immediately sprang to mind.  This solution reduces the burden on the end user in manually identifying and tagging the assets with relevant metadata.  Google’s […]

Search is part of the human condition. We are born to being inquisitive and receptive to learning. Discovery has been part of our history for as long as we’ve had historic records. For example, Christopher Columbus sailed to find something. Today, we’re now at a point where the canvas has shifted from a “sailing ship […]

Maintaining great service in the healthcare industry is a challenge, especially when technology serves as a barrier. One leading United States insurer had this challenge, as leadership discovered that their customer service associates were handling upwards of 20 different applications when handling member telephone inquiries. With three million calls per year and long resolution times, […]

Are you going? This small conference is an Asset Management/Reliability gem! As a Silver sponsor, Perficient will be discussing “Do you have the right Systems and Tools to function at a high level in the Information Age?“.  IoT has become a huge buzzword in the industry, but what does it mean and how do we […]

With all the interactive devices at our disposal (including computers, smart devices, tablets, in-store display, et al) combined with an increasing number of digital services (social media, content subscriptions, branded content, e-Commerce), digital consumers have never had so many options.  Yet, we’re also a demanding bunch. In many way, the path to purchase has never […]

This week is the draft for the National Football League (NFL), the professional sports equivalent to job hunting for college football players. Over several days, young student-athletes await their fate of being chosen by one of 32 NFL teams for the chance to make millions, play on national television, and win the Super Bowl. All […]

I am excited to introduce the Application Indexing Protocol! AIP, for short, allows any application to proactively make itself indexable by a variety of third-party enterprise search engines. Unlike traditional connectors (created by search engine vendors or systems integration companies), application developers can now choose exactly what they want indexed and the best way to do it. Applications can choose […]

In the application server world, clustering is typically implemented to promote redundancy and scalability, subsequently with a goal toward high availability—that is maintaining uptime on customer facing sites or services. It’s a common assumption that these same concepts apply when it comes to clustering on Adobe Experience Manager 6.x. Right? Not so fast. If you […]

A retail leader in automotive replacement parts and accessories is always looking to increase employee collaboration and speed of business. While there were technologies in place, information was spread out over four intranet sites serving different audiences as well as a SharePoint site. For employees looking to assist car and body-shop owners with the auto […]

The following article caught my attention this afternoon: The UX Of Ethics: Should Google Tell You If You Have Cancer? “If I’m on a park bench, and I’m next to someone, and I hear them talking about symptoms of cancer, am I obligated to turn around and tell them they might have cancer?” … artificial intelligence products […]