Experience Management

In my recent work with distributors and manufacturers, I’ve noticed many have a similar problem. They are responsible for supporting multiple dealer or branch websites, and are struggling to do so. These are hundreds of sites, which are managed at a corporate level and mainained by a branch or dealer. The size and complexity in managing these sites and […]

Earlier this week I posted about a Los Angeles hospital, Hollywood Presbyterian Medical Center, that had lost access to their EMR (Electronic Medical Records) system due to ransomware. In this follow up article, the hospital paid the ransom to unlock their systems. The initial article stated that the criminals had demanded 9,000 bit coins which had a […]

Warning: The future of search is going to get very personal. Hold on to your tin foil hats. Let’s begin with a brief history of the search and knowledge discovery field. Search + Analytics In 1997, Google launched the Google.com search engine.  4.3 seconds later, Google started looking at everyone’s search queries.  Just kidding.  Sort of. […]

It has been exactly one week since Google announced that it would be sunsetting the Google Search Appliance over the next three years. And what a week it has been. I have had the opportunity to speak with media representatives at Fortune and CIODive, I have spoken with several current and prospective customers of the Google Search […]

Google is a visionary and a cloud-first organization. In an announcement today, Google has decided to sunset the hardware-based Google Search Appliance (GSA) and focus their engineering efforts on cloud-based solutions. The GSA will remain supported for the next three years, giving you plenty of time to evaluate the future of your enterprise search investment and continue to […]

How do computers see the world?  Can they tell if we are happy?  Can they predict what we are going to have for dinner next Tuesday?  Can they recognize when we are sick? Well, my iPhone can.  Sort of. I was (finally) recovering from a nasty cold last week and I opened the Health app on my phone and noticed that […]

Chris Cook joined our Google practice as a Solution Architect in 2013, arriving with over 25 years of IT experience, including technology deployments, network and security systems, and enterprise search solutions.  Chris has architected and deployed some of our largest and most complex Google Search Appliance implementations, including an aggressive project that indexed a multi-million document SharePoint repository and […]

For many years, People Search with the Google Search Appliance was essentially a glorified phonebook lookup.  Our customers could search for colleagues by name or title, and retrieve basic information like phone numbers or addresses.  Even the advent of ‘Expert Search’ did not tangibly change the situation — it just made the phonebook-style lookup easier […]

Sadly, I did not win the Powerball Lottery (I admit it is hard to win when you don’t play) so I am still here writing blog posts. Oh well, I kind of like my job. The frenzy did get me thinking about how big is a billion. A little back of the napkin math suggests […]

With Adobe Summit, GSA and Liferay, there was a lot to learn this year in digital technology. These were your favorite posts: Ten | Adobe Summit: Best Practices for Content Marketing It’s not about creating more content. It’s about creating better content. Nine | How to Script GSA Configuration Changes Google provides to mechanisms for […]

One of the challenges I’ve had over the last few years is how to easily manage multiple AEM instances concurrently. Over the last few years, I’ve often had to have several different AEM instances running during the course of the day, whether it be different versions, client codebases or for just for standing up a […]

Customers and developers upgrading to AEM 6.0 SP3 will find that there’s a new bundle in use, FSClassLoader. As I described in my previous post this bundle offers superior performance as compared to the repository based classloader, however it does remove the option for developers to access the generated Java code for their JSP’s under /var/classes. Luckily, […]