Oracle

In a recent Perficient webinar, Essbase in the Cloud: A Mercer Advisors Success Story, attendees heard first-hand from Douglas Maxwell, Chief Financial Officer at Mercer Advisors about the challenges with the legacy environment as well as the Excel to cloud migration approach and benefits realized. This on-demand event is available now for download, no registration […]

The release of Siebel Innovation Pack 2017 (IP 17.0) is set to revolutionize how our customers configure, manage and deploy the Siebel CRM application. At the same time, it will provide a modern developer experience that will enable parallel, collaborative and distributed team development. Siebel IP 17.0 delivers many new features. Highlights include: Revolutionary changes […]

In this post, I deliver an in-depth look at the steps to upgrade OBIEE 11g to OBIEE 12c in a separate environment. So that means it is an out-of-place upgrade of OBIEE from 11g to 12c. I did this upgrade for an American worldwide financial services client. Following are the details for the upgrade process […]

The recent release of Engagement Cloud introduced Omnichannel framework, which provides automatic, real-time agent assignment of communication channels used by Service processes. An omnichannel customer experience requires gathering context and information across all engagement channels throughout the entire customer journey so your agents can view every interaction, from the first website visit to ongoing engagement on social […]

Recently, I had an opportunity to participate in Engagement Cloud R13 workshop for Oracle partners. During the workshop, we explored many of the new Engagement Cloud capabilities. In this blog post, I am going to explain how to use SmartText (one of the Productivity Tools), which enables the speed and consistency of Agents working on Service […]

With the popularity of Oracle Planning and Budgeting Cloud Service (PBCS) and Enterprise Planning and Budgeting Cloud Service (EPBCS), we have seen an increase in the number of rather complex deployments. Often, the complex deployments require substantially more data to be loaded into the application resulting in a larger application. Recently, we encountered some very […]

In a recent Perficient webinar, Driving Digital Transformation with Oracle Procurement Cloud, attendees were treated to a 30+ minute live demo highlighting requisitions, receipts, costing, and the underlying configurations that make it all work. If you didn’t get a chance to attend this event, feel free to enjoy the on-demand event when convenient for you, […]

Oracle Analytics Cloud Service (Essbase) has a handy command line interface that’s useful for remote execution of Essbase and system type functions such as running a backup.  This short article is simply a means to share a script that I use to run a simple Lifecycle Manager extract of one Essbase application.  This works well […]

Mercer Advisors, a privately held wealth management firm with approximately $11 billion in assets under management, needed a more robust financial reporting solution. Its legacy solution relied on an Excel-based framework with multiple General Ledger systems providing current and historical data. Mercer Advisors decided to implement Essbase Cloud, part of the Oracle Analytics Cloud (OAC) […]

Like many organizations, U.S. Concrete, Inc. needed a solution to simplify and accelerate planning, budgeting, and reporting processes in order to focus more attention on financial analysis. The company turned to Oracle Enterprise Planning and Budgeting Cloud Service (EPBCS), and it’s been a game changer. A significant result, according to Oracle: U.S. Concrete now updates […]

I have talked to many clients over the last month that are very interested in the new Siebel Innovation Pack 2017. There are new enhancement to Open UI functionality, Oracle continues to build on the mobile platform and vertical mobile applications, a new Open UI Test Automation suite has now been included, and many have […]

Oracle Analytics Cloud (OAC) was updated recently to support direct connectivity with Oracle Planning & Budgeting Cloud Service (PBCS) and EPBCS. Consequently, we can now source data live from PBCS applications without the need to extract and import into OAC. I have seen several financial departments use PBCS as a source for budgets and forecasts […]