At Dreamforce 2025, Salesforce introduced a new era of AI-powered work. The Agentic Enterprise is more than a concept; it’s a framework for how businesses operate. AI is becoming a trusted teammate, handling repetitive tasks so people can focus on creativity, relationships, and impact. Agentforce 360 Agentforce 360 connects Salesforce apps like Sales, Service, Marketing, […]
Shanna Lueders
Shanna Lueders is the Salesforce Marketing Manager supporting marketing activities for Perficient's Salesforce partnership. In her role, Shanna collaborates closely with the sales and leadership teams to drive marketing initiatives and achieve business goals. Shanna also brings valuable experience from her time as an account manager for brands including Papa John's Inc. and Ulta Beauty. Outside of work, Shanna enjoys reading, writing, music, cooking, spending time with family, traveling, and antiquing.
Blogs from this Author
Shaping the Future of Data 360: Driving ROI Through Salesforce’s Partner Advisory Board
Our organization has joined the Salesforce Data 360 Partner Advisory Board, a strategic forum that brings together top partners to influence the future of Salesforce’s data solutions. This collaboration ensures that innovations in Data 360 deliver measurable business outcomes for enterprises. Why This Matters for Businesses Announced during Dreamforce, Data 360 is the next evolution […]
Perficient Wins 2025 Salesforce Partner Innovation Award for Financial Services
We’re excited to announce that Perficient has been named a 2025 Salesforce Partner Innovation Award winner in Financial Services! This recognition highlights our commitment to helping financial institutions modernize with AI, data, and Salesforce-powered experiences. “The Salesforce 2025 Partner Innovation Awards celebrate the achievements of partners who are redefining industries and delivering exceptional customer experiences […]
For Manufacturing Leaders: Rethink Aftermarket Service with AI at Dreamforce
The future of service isn’t reactive; it’s intelligent, predictive, and AI-powered. At Dreamforce 2025, join Perficient and Salesforce for a roundtable built for manufacturing leaders looking to modernize their service strategy. If you’re responsible for uptime, field service, or asset performance, this session is for you. Take part in a focused, 40-person discussion where […]
Breaking Down Barriers: How FSC Solves Financial Services’ Biggest Challenges
The financial services industry is undergoing significant change. While there’s real opportunity for growth and innovation, firms also face tough challenges, like disconnected data systems, the complexities of adopting AI effectively, and increasing pressure to retain customers. As 2025 wraps up, one thing is becoming clear: outdated technology and fragmented data strategies are making it […]
Winning the Next-Gen Investor: Preparing for the Great Wealth Transfer
The financial services industry stands at the edge of the largest wealth transfer in history. Over the coming decades, an estimated $124 trillion will shift from Baby Boomers to their heirs, primarily Gen X, Millennials, and eventually Gen Z. This generational shift brings both complexity and opportunity. Firms that take time to understand the evolving expectations of […]
External Forces Reshaping Financial Services in 2025 and Beyond
The financial services industry is entering a new era defined by rapid transformation, constant disruption, and unprecedented opportunity. Digital-first client expectations, shifting demographics, and evolving market dynamics are reshaping how institutions operate, engage, and grow. At the heart of this evolution is a powerful convergence: the rise of AI, the acceleration of intergenerational wealth transfer, […]
Salesforce Health Cloud Demo: Provider Search & Network Management in Action
Choosing the right healthcare provider shouldn’t be a guessing game. With Salesforce Health Cloud’s out-of-the-box provider search functionality, organizations can empower both support staff and patients to quickly and accurately locate in-network providers that match specific needs without complicated custom code. In our latest demo, Jideofor Onyeneho, Lead Technical Consultant, and Lauren Faig, Salesforce Solution […]
So, You’re Going to Dreamforce 2025? Here’s Everything You Need to Know
Dreamforce isn’t just a tech conference. It’s the Super Bowl of Salesforce. The Oscars of AI. The Coachella of cloud computing. And if you’re heading to San Francisco October 14–16 (or tuning in via Salesforce+), we’ve got your back with the only guide you need. Whether it’s your first time or your fifteenth, this year’s […]
Unlocking AI-First Strategy at Agentforce World Tour Boston
We’re heading to Agentforce World Tour Boston to connect, learn, and talk AI-first strategy. As the momentum around generative AI grows, so does the urgency to act. Companies across healthcare, life sciences, and financial services are under pressure to operationalize it without adding risk or complexity. If you’re joining us in Boston, here’s what you […]
Agentforce Release Event: See What’s New for AI
Salesforce is about to launch Agentforce 3.0, and it marks a major leap forward in how enterprises manage a hybrid workforce of humans and AI agents. The platform is designed to help organizations scale digital labor with more visibility, more flexibility, and more trusted AI performance. Launching June 23 on Salesforce+, Agentforce 3.0 introduces: A […]
Salesforce + Informatica: What It Means for Data Cloud and Our Customers
Salesforce’s acquisition of Informatica is a big move and a smart one. It brings together the world’s #1 AI CRM with a top name in enterprise cloud data management. Together, they’re taking on a challenge every business faces — turning scattered, messy data into something clean, connected, and ready to power AI. What’s Next for […]