The post-pandemic era has ignited monumental changes in the global financial realm, forcing financial services institutions into unchartered territory when it comes to digitization. Many startups and more and more legacy financial services institutions are reaping the benefits of employing an Agile methodology to digitize at scale and address the customer expectations of today. Agility […]
Sadaf Dawood
Sadaf Dawood is a lead business consultant in Perficient’s financial services practice. She is an expert at building Agile transformational programs and leading projects that enrich the customer experience and reduce operational and reputational risk. Sadaf specializes in Wealth Management, Digital, Payments, and Lending products. She has first-hand experience overseeing large programs at Fortune 500 financial institutions.
Blogs from this Author
Creating a Deposit Advance Product to Boost the Customer Experience
According to industry research, 73% of all people point to customer experience as an important factor in their purchasing decisions. Moreover, customers in the financial services industry are increasingly interested in using their go-to firm to cover more of their needs, rather than using multiple providers. To meet the needs of their customers, banks are creating […]