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Mark Polly

Mark Polly is Perficient's Chief Strategist for Customer Experience Platforms. He works to create great customer, partner, and employee experiences. Mark specializes in web content management, portal, search, CRM, marketing automation, customer service, collaboration, social networks, and more.

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Blogs from this Author

Gartner Portals, Content & Collaboration Opening Session

I’m attending the Gartner PCC conference this week in Orlando, Florida.  After a day of rain yesterday, its nice to catch a glimpse of the sun before plunging into the windowless conference rooms this morning. The opening session featured speakers Whit Andrews, Carol Rozwell, Nick Jones, and Gavin Tay. Whit Andrews led off proposing that […]

Adobe CQ5.5 Sneak Peek

Today I attended a Webinar given by Adobe showing a sneak peek at CQ5.5.  Almost a year ago I blogged about how Adobe CQ5 had arrived.  Adobe CQ5.5 will include significant improvements especially for digital marketers. Adobe plans to announce CQ5.5 in March,  2012 and there will be lots more new features than what I […]

Using WebSphere Portal 7 for Document Storage

In the past, one of the weak points in IBM WebSphere Portal is its handling of documents or files.  Prior to verison 6.1, Portal came with a Portal Document Manager (PDM) portlet that did a fair job in letting you manage a file store in Portal.  PDM had many faults too – it wasn’t all […]

IBM WebSphere Portal 8 Beta 3 Now Available

IBM released Beta 3 for IBM WebSphere Portal and Web Content Manager recently.  Beta 3 has an interesting new feature: IBM Forms.  Will forms be included in the base product or is it just part of the full Customer Experience Suite? Here is the list of new features included in Beta 3: IBM Forms Beta […]

Choosing the right content delivery solution

Often overlooked in IBM’s Web Content Management system is its ability to deliver web sites three different ways: Pre-rendered – in this mode, IBM WCM creates standard HTML pages for your site and delivers them to a standard web server.  For static content or brochureware, this is an excellent way to deliver web content.  In […]

Does Your Company Get Social Business?

Over on CMSWire, Oscar Berg (@oscarberg) posted an article describing 5 signs that your company doesn’t ‘get’ Social Business.  Social Business was the theme of Lotusphere 2012 and it seemed like everyone ‘got’ it there, but I’m sure there are a lot of companies still struggling with what it means to be a Social Business. […]

Adobe CQ5 as a Portal

We’ve seen a lot of interest in Adobe CQ5 lately. One question that comes up a lot is about CQ5’s portal capabilities.  Michael Porter blogged last year about the trend of Web Content Management systems to become more portal-like (see Web Content Management’s Trend Towards Portals). It is true that overall CQ5 has lots of traditional […]

What’s new in IBM Connections

  What’s coming in IBM Connections?  At Lotusphere 2012 IBM laid its plans for Connections in a general session. Of course, they had a disclaimer that the product is still under development, so these features may change by the time the final product is released. The theme for the new version include: Social platform evolution […]

What's new in IBM Connections

  What’s coming in IBM Connections?  At Lotusphere 2012 IBM laid its plans for Connections in a general session. Of course, they had a disclaimer that the product is still under development, so these features may change by the time the final product is released. The theme for the new version include: Social platform evolution […]

WebSphere Portal 7 Theme Update

  I’m at Lotusphere 2012 and attending a session on Portal themes.  It occurs to me that we’ve had a new and ‘better’ theme in almost every version or fix pack. Portal 7.0.0.2 continues that pattern. IBM continues to try to tweak the theme to make them faster and better. Now we have a Theme […]

WebSphere Portal Mobile Accelerator

  The mobility problem Too much diversity for a small set of new pages or JavaScript to handle. From infrastructure point of view, there are a lot of different apps that need to be mobilized. MPA solutions Extends IBM Portal to mobile devices One set of code delivered to many different devices. Developer needs to […]

Updates to IBM Content Template Catalog

Back in October I blogged about IBM’s new Content Template Catalog for WebSphere Portal.  Now that I’m at Lotusphere, I just attended a session with more details. An interesting piece that I didn’t cover the first time was inclusion of SEO features.  New in Portal 7.0.0.2 is the ability for WCM to add title and […]

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