Michael Porter

Perhaps not surprisingly, when I talk to clients about social tools, a social network is not their only focus. Typically, they have more common needs like sharing of corporate link on a homepage and the display of news articles that shouldn’t move down the activity stream over the day.  It’s common intranet “stuff.”  That means […]

I’m guest blogging again at Perficient’s Financial Services Blog.  The blog post this time focuses on social banking and understanding the conversation.  I’m still making the case for how banks have no choice but to be part of the conversation and that the conversation includes equal measures of listen, measure, and react.  It even includes […]

First let me describe the old world: Hire an ad agency and work with them on a campaign focused on television, radio, billboards, print, etc.  You’ll focus the same message in all channels.  It’s a mass market approach and you control what is said about your bank and your brand.  If users have complaints, there […]

This is an ongoing series. Here are the predecssors: UI Backend Integration Search Multi-site support Content Management It used to be that the most common question regarding portal was about Single Sign On (SSO).  Lately, Personalization (PZN) seems to have overtaken it.  Almost every client I talk to these days ranks personalization very high in […]

I’m guest blogging at the Financial Services Blog.  My first post is there but I’ll be highlighting several social topics of relevance to the banking world.  Yes, I chose governance as my first topic but I promise it’s not that boring.  I just want to set the stage that in the brave new world of […]

I’m guest blogging at the Financial Services Blog.  My first post is there but I’ll be highlighting several social topics of relevance to the banking world.  Yes, I chose governance as my first topic but I promise it’s not that boring.  I just want to set the stage that in the brave new world of […]

  In most industries, governance represents a key and important part of the social world.   I’ve lost track of the number of people whose companies disallowed social interaction of any kind because they fear the capabilities of this new generation of tools.  Many executives fear what will be said about the company.  They wish […]

Andrew Nusca over at ZD Net has a short but interesting article about Apple’s Siri vs IBM’s Watson.  I’ve been a fan for voice recognition for a while and have even managed to train my Android phone to mostly understand me when I use voice recognition to call a friend or search for a term. […]

Yes, this is a continuing series.  I’ve covered a number of topics already. This is the fifth in the series. User Interface Backend Integration Search Multisite support Feel free to check them out. So what about Content? So any site these days demands serious content management capabilities.  Most companies these days want a fantastic portal […]

Mashable’s Samantha Murphy has an interesting article on “Why We’re in the Early Days of Social Search“.  She correctly notes that we haven’t seen anything yet from social search. While I personally use Google about 90% of the time.  I find that I hit twitter about 5% of the time for very specific searches that […]

Mashable’s Samantha Murphy has an interesting article on “Why We’re in the Early Days of Social Search“.  She correctly notes that we haven’t seen anything yet from social search. While I personally use Google about 90% of the time.  I find that I hit twitter about 5% of the time for very specific searches that […]

Elizabeth Dias just posted on social banking and where it could be heading.  She has a start on the subject although there’s a lot to talk about in that area.  I’ll be posting here and on the financial services blog about a variety topics related to social banking.  Feel free to check out the post. […]