Michael Porter

      While it’s behind a paywall, you should still read this article about what tops their 2017 agenda.   CIO’s are definitely looking to invest this year in what makes the most sense and of course Digital Transformation tops that list.

We rely more on anecdotal evidence for this but it’s definitely a trend.  While B2C organizations continue to highlight the importance of consumer-based mobile we see that the hype cycle has begun to level out.  Mobile is important.  No one argues that.  Omnichannel is important. No one argues that either.  However, more companies now realize […]

As is inevitable when something matures, people take a closer look at what is actually happening and what they can realistically expect to gain from it.  That’s no different for Digital Transformation.  It has significant upside and just a few of the various activities can benefit you.  For example: Focusing on DevOps can decrease time […]

As is inevitable when something matures, people take a closer look at what is actually happening and what they can realistically expect to gain from it.  That’s no different for Digital Transformation.  It has significant upside and just a few of the various activities can benefit you.  For example: Focusing on DevOps can decrease time […]

Every now and again I come across an article that moves from interesting to important.  McKinsey has a great article on the Economic Essentials of Digital Strategy.  It’s a long and in depth article that takes the topic to a higher and more strategic level of what’s forcing you digital transformation and why.  I won’t […]

One of the most surprising trends we see is the continuing interest in both cultural and organizational change management. In two successive years, one of our most well attended webinars had to do with cultural change.  We also found it interesting how many people had questions about change. A typical webinar receives 2-4 questions.  These […]

As it typical at the end of the year, you think about what the next year will bring.  I’ve got eight topics that I think will impact Digital Transformation or a company’s Digital Transformation initiative.  Some of them probably won’t be a surprise.  That would include my first topic, in 2017 Customer Experience will remain […]

When I speak to my clients, they mainly focus on the following channels: web, mobile, social.  A few look at some other channels but I think it’s important to keep in mind that Digital Transformation should take into account all digital channels.  So what is a digital channel?  It’s any interaction you have with a […]

The Economist Intelligence Unit has a a great infographic in the role of IT in Digital Transformation. I’ve heard many opinions ranging from IT should lead it to “please get out of the way”.  I agree with what the survey says in their infographic. The reality of Digital Transformation is that its a shared task […]

It’s Friday and you need some entertainment.  Pokemon Go had a lot of stats from an article at CMO.com.  Most of the stats focus on the initial spike and decline but I wanted to highlight two things: It’s still out there and still popular even if it’s not an internet meme anymore.  Two of the […]

From CMO.com, they highlight the Adobe Digital Insights report. The headline draws you in but there’s a lot of information in the post on the entire report.   The report highlights  a pitiful .01% growth rate in traffic.  That statistic drives the headline but the image above tell you that even though automatic growth can’t […]

As we’ve dived into Digital Transformation, we use the baseline set by Altimeter as a great definition.  They provide a clear and concise picture on which to hang the Digital Transformation Story.  They just updated their 2016 State of Digital Transformation and it’s worth reviewing. I like the fact that they focus on more than […]