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Matt McGillen

Blogs from this Author

An Inspiring Day with Microsoft at the George Hull Centre

I have never been more proud to be a part of an organization than I have as part of the Perficient team at Microsoft’s 2016 Worldwide Partner Conference. On the first day, we sponsored and participated in Microsoft’s community outreach event in support of the George Hull Centre for Children and Families. The non-profit charitable […]

Lync Video: Infinite Possibilities

I hear from a lot of people that they don’t want to use video. Even though Lync makes it a snap to use, people have all sorts of arguments as to why they don’t want to use it. But the real cause, I think, is that people have grown used to not putting much effort […]

Lync Paired Pools – Why it Matters

This is part 2 of a twelve post series. To see an index of all twelve posts click here. On the second day of Lync’mas my UC Team gave to me: two paired pools! Introduction Lync 2010 was a breakout version for Microsoft’s UC platform. The major improvements in voice, video and conferencing shot Microsoft […]

Lync on the Surface RT: It’s a Winner

Overview I’ll start off by mentioning that I’ve been using the Surface as my only computer now for the last 4 weeks. No laptop, no desktop. It’s my work computer, my home computer, my tablet and of course my mobile computing platform. In fact, I’ve composed most of this blog post with the Surface on a […]

I’ll just say it: Lync _is_ a PBX Replacement. And then some.

At the beginning of the year, PointBridge moved to a new office in Chicago. As part of the move, we moved all of our collaboration/communication to Lync 2010. We used to have an OCS R2 <–> Cisco CallManager integration for voice needs. But now – it’s 100% Lync for all employees. And I’m happy to […]

12/11 is Doomsday for RMS and Office 2003

A client just had a nasty little issue with Rights Management Server today: it stopped working. Yeah, that’s a pretty bad issue. As it turns out, anyone with RMS and Office 2003 will have this same experience. From the KB: Starting on December 11, 2009, customers using Office 2003 will not be able to open […]

OCS 2007 R2 – CWA PIN Length Bug

(10/07/2009 – I’ve updated this issue in a newer post) I noticed something odd a while back when we deployed OCS 2007 R2 for audio conferencing: that the webpage where users go to reset their PINs always says that PIN length must be a minimum of 5 digits. Even if you have set your PIN […]

OCS 2007 R2 – QoS on the MOC Client (especially with 64-bit clients!)

I’ve been fiddling with QoS and OCS for the past few days and have some insights to share. First important point is that OCS will support QoS via DSCP marking. But it is not enabled by default on any OCS servers or clients, but can be enabled. Microsoft has some pretty useful info on how […]

Odd Stuff with Normalization: The + Isn’t Just a Suggestion!

I just learned something surprising today about OCS (not R2) and normalization. Eric Gleason, a friend of mine who is the OCS guru (among other responsibilities) at a customer, pointed this out to me today. It all started when Eric and I had integrated OCS with a Dialogic and a Nortel. We originally (like 10 […]

OCS and LCS integration – one-way presence issue

We have Office Communication Server 2007 (OCS)live and in production here at PointBridge. It is co-existing nicely with Live Communication Server 2005 (LCS). There was only one hang-up at first: LCS users couldn’t see OCS users’ presence. It was a one-way thing though; everyone on OCS could see all the LCS users’ presence no prob. […]