Matt McGillen

Blogs from this Author

An Inspiring Day with Microsoft at the George Hull Centre

I have never been more proud to be a part of an organization than I have as part of the Perficient team at Microsoft’s 2016 Worldwide Partner Conference. On the first day, we sponsored and participated in Microsoft’s community outreach event in support of the George Hull Centre for Children and Families. The non-profit charitable […]

Lync Video: Infinite Possibilities

I hear from a lot of people that they don’t want to use video. Even though Lync makes it a snap to use, people have all sorts of arguments as to why they don’t want to use it. But the real cause, I think, is that people have grown used to not putting much effort […]

Lync: 5 Ways of Anywhere, Anytime Access

This is part 5 of a twelve post series. To see an index of all twelve posts click here. On the Fifth day of Lync’mas my UC Team gave to me: 5 ways to access Lync! One of the major value propositions that Lync has going for is that it’s so easy to access Lync […]

Lync Paired Pools – Why it Matters

This is part 2 of a twelve post series. To see an index of all twelve posts click here. On the second day of Lync’mas my UC Team gave to me: two paired pools! Introduction Lync 2010 was a breakout version for Microsoft’s UC platform. The major improvements in voice, video and conferencing shot Microsoft […]

Lync on the Surface RT: It’s a Winner

Overview I’ll start off by mentioning that I’ve been using the Surface as my only computer now for the last 4 weeks. No laptop, no desktop. It’s my work computer, my home computer, my tablet and of course my mobile computing platform. In fact, I’ve composed most of this blog post with the Surface on a […]

Lync Mobile – First Look

Sunday night at about 7pm Chicago time, I downloaded and installed the Lync Mobile client for Windows Phone 7. In a sad reflection on what passes for excitement in my life, I had been checking about a few times an hour Saturday and Sunday; I probably hit the App Marketplace 50 times on Sunday before […]

Skype + Lync – What a World it Would Be

As most people will have heard, Microsoft officially acquired Skype last week. There are precious few details about what the end-state is going to look like with Lync and Skype integrated; or even what Microsoft really plans to do with Skype. With so little information available directly from either party, I decided to read between […]

Exchange 2010 UM and Cisco: What to do about G729?

Exchange 2010 Unified Messaging is a great voicemail solution, especially for anyone with SIP-compliant PBX like Cisco or Avaya. At PointBridge we’ve had good success migrating people off Cisco Unity in particular. In fact, we recently migrated a 2000-user customer from Unity to Exchange UM, cutting everyone over in a single night. The project was […]

How Did Snowpocalypse Affect Your Productivity?

February 2nd, 2011 was a great day in weather punditry. A lot of the country was blanketed in snow; Chicago was no exception. Businesses and schools closed, people were sent home, weather commentators and the blogosphere were busy generating nicknames: Snowpocalypse Snowmageddon SNOMG!! The SNOWotorious BIG (I think that I lean towards #4, for what […]

I’ll just say it: Lync _is_ a PBX Replacement. And then some.

At the beginning of the year, PointBridge moved to a new office in Chicago. As part of the move, we moved all of our collaboration/communication to Lync 2010. We used to have an OCS R2 <–> Cisco CallManager integration for voice needs. But now – it’s 100% Lync for all employees. And I’m happy to […]

Exchange UM: Advanced Customization of User Greetings

Most people know that Exchange 2010 gives you the ability to configure different rules based on caller ID (e.g. when my wife calls, play a certain greeting with different options to reach me). But the rules engine is actually even more flexible than that; it can actually be used to mimic functionality in other voicemail […]

12/11 is Doomsday for RMS and Office 2003

A client just had a nasty little issue with Rights Management Server today: it stopped working. Yeah, that’s a pretty bad issue. As it turns out, anyone with RMS and Office 2003 will have this same experience. From the KB: Starting on December 11, 2009, customers using Office 2003 will not be able to open […]

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