Imagine a busy call center where customer support agents are helping customers resolve issues, answer questions, and provide product guidance. But instead of switching between multiple systems, agents have everything they need in one place: customer information, order history, communication tools, and real-time updates. This is made possible by Salesforce Agentforce, a platform designed to […]
Darshan Kukde
Darshan Kukde is an experienced Salesforce professional with around 4 years of experience in the Salesforce domain. He has worked across Salesforce Sales, Service, Experience, Marketing Cloud, and CPQ. With multiple certifications and a commitment to continuous learning, Darshan excels in crafting innovative solutions that enhance business processes. His passion for technology is reflected in his expertise across various platforms, ensuring he remains at the forefront of industry advancements.