Albert Qian

Traditional technology platforms are experiencing massive upheaval with the arrival of new platforms around cloud, artificial intelligence, and machine learning. With monolithic infrastructure falling out of favor, traditional vendors have been forced to pivot and adjust, or face the prospect of going obsolete. One of the areas facing great change is business process management (BPM). […]

IBM’s transition to the cloud continues to pay dividends. Since acquiring Softlayer in 2013 and introducing Bluemix, customers have enjoyed a complement of cloud infrastructure solutions for their business needs. Additionally, the rise of cognitive solutions through IBM Watson has further bolstered cloud credibility, notably with the partnership that surfaced with tax preparer H&R Block […]

Business process management has led a transformation in the insurance industry for decades. With the emergence of cognitive technologies like IBM Watson, insurance agencies can further optimize complex, data-driven processes to gain a competitive advantage. Last week, we explored the transformation of insurance through the emergence of IBM Watson and business process management solutions (BPM). […]

Earlier this year during the Super Bowl, IBM and H&R Block teamed up to tell the story of how filing for taxes will change with the integration of new artificial intelligence like Watson. With successful use cases already across retail, food, healthcare, and science, the viewer learns that with Watson and H&R Block, families will […]

A theme commonly supported and increasing in characteristic for many of our partners is that of open source. A movement started in the late 1990s, open source software originally began with the intent of software developers learning from each other and ultimately the release of the Netscape Browser (and eventually others including Mozilla Firefox). Today, […]

Last week, our own Ronda Kiser-Oakes and IBM’s Greg Wunderle sat down to discuss how DevOps helps innovative enterprises accelerate their time to deployment. As more enterprises plan to adopt by the end of the year, many executives are exploring migration, collaboration, and business plans to create the most successful outcomes. Below is a brief […]

Even though my father had been a software engineer for nearly three decades, he still ignored the need to own a smartphone. “I want to be contacted on my own terms”, he’d tell me, preferring that friends and associates call him on my family’s home line. He was adamant about his disinterest in jumping over […]

Fresh of its $13.7 billion dollar acquisition of grocery chain Whole Foods, Amazon received some more good news over the weekend: Amazon Web Services (AWS) was once again named a visionary in research firm Gartner’s Infrastructure-as-a-Service (IaaS) Magic Quadrant. A leader and a pioneer in the cloud space, Amazon’s recognition is its 10th consecutive, fresh […]

More than ever, employee engagement is a topic of conversation among organizations seeking to retain staff and boost satisfaction. Even though 90% of employers believe an engagement strategy would boost morale, less than a quarter of those surveyed actually have one. Building employee engagement is not an easy feat, especially as organizations need to dedicate […]

In our technology journey in 2017, we’ve covered DevOps numerous times and for good measure. Research firm IDC predicts that nearly 70% of Global Fortune 500 organizations will have implemented the development philosophy by the end of the year. There’s still confusion about what exactly DevOps is. To us, DevOps should not be thought of […]

As we’ve discussed in previous posts, customer success is a key part of the modern buyer’s journey. Even with signed contracts and revenue, organizations must still continue to add value to the customer experience. We discuss the art and science of customer experience with our customers on a regular basis, walking them through available technologies […]

Every organization’s approach to innovation is unique, but the path to success is an accepted best practice – at least according to Ronda Kiser-Oakes, a longtime development professional director of Perficient’s DevOps practice. In her debut on CloudBees’ DevOps Radio, a podcast that interviews industry professionals, Kiser-Oakes discussed the best practices that Perficient takes when […]