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Perficient Recognized for Salesforce Expertise: Helping Businesses Thrive

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Keeping up with the ever-evolving Salesforce ecosystem can feel overwhelming. New features, best practices, and technologies emerge constantly, making it tough to know where to focus. That’s where independent research from trusted industry analysts comes in—helping businesses identify top-performing partners that drive real results.

We’re excited to share that Perficient was recently recognized by a leading global technology research and advisory firm as a standout Salesforce ecosystem partner in the U.S. This recognition highlights our unwavering commitment to delivering smart, results-driven Salesforce solutions that help businesses stay ahead.

Our Salesforce team measures success by your results. Struggling with disjointed sales and marketing efforts? Need a better way to engage customers? With tools like Agentforce, Data Cloud, and Personalization, we help you create seamless, personalized experiences that increase customer loyalty, improve efficiency, and boost revenue.

Smarter AI, Better Data, Personalized Experiences with Salesforce Tools

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AI isn’t just the future—it’s here,  and it’s reshaping the way businesses connect with customers. With Agentforce, you can automate repetitive tasks, free up your team to focus on what matters, and deliver AI-powered experiences that feel personal, not robotic.

These AI agents work alongside Data Cloud to enhance productivity, optimize workflows, and deliver deeply tailored customer experiences across multiple functions:

  • Sales – Automate lead qualification and follow-ups for more efficient sales cycles.
  • Marketing – Leverage AI and Personalization to create hyper-targeted, data-driven customer interactions at scale.
  • Customer Service – Deliver proactive, AI-driven support that anticipates customer needs and enhances satisfaction.
  • Operations – Streamline workflow automation and task management for increased efficiency and agility.

With pre-built templates for rapid deployment, intuitive customization tools, and secure data access through Data Cloud, businesses can implement AI agents designed specifically for their unique needs.

As part of the Agentforce Partner Network, we work with your team to create a seamless rollout, using our expertise in Data Cloud and Personalization to help businesses maximize their AI investment and create customized customer experiences.

Industry Expertise That Drives Results

Modernizing your business can be overwhelming, but with the right technology, it doesn’t have to be. Whether you’re in healthcare, financial services, or manufacturing, we help you connect with customers more effectively, streamline operations, and stay ahead of the competition:

  • Life Sciences & Medical Device: Perficient helps medical device, diagnostics, and equipment companies work smarter by making operations more efficient, increasing sales, and improving inventory management. We give you better visibility into your data, use AI to predict trends and drive sales, and streamline processes to prevent revenue loss, stay compliant, and build stronger industry relationships.
  • Financial Services: Your customers expect seamless, digital-first banking experiences. We help financial institutions create user-friendly digital banking platforms that increase engagement, improve customer satisfaction, and drive long-term loyalty.
  • Manufacturing: In a fast-moving industry, efficiency and agility are key. We help manufacturers automate workflows, optimize supply chains, and create connected experiences that improve productivity, allowing you to stay competitive.

Accelerators & Workshops: The Perficient Advantage

We go beyond implementation to help you get the most out of Salesforce, ensuring faster value through:

  • Industry-Specific Accelerators – Pre-built frameworks that speed up deployment and reduce risk.
  • Tailored Workshops – Hands-on sessions to align Salesforce capabilities with your business goals.
  • Expert Consulting – Seasoned Salesforce professionals who optimize your platform for peak performance.

Boots on the Ground: Engaging with the Salesforce Community

At Perficient, we don’t just implement Salesforce solutions—we live and breathe the Salesforce ecosystem.  Our team is actively engaged in the community, attending key events like TrailblazerDX (TDX) and industry summits, where we connect with innovators, share insights, and stay ahead of the latest trends.

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And we’re not stopping there! Later this year, we’ll be hitting the road again for Salesforce Connections in Chicago and Dreamforce in San Francisco.

More Than an Award—It’s About Helping You Succeed

Our recent industry recognition isn’t just an accolade—it’s proof of our dedication to helping businesses transform with Salesforce.

With a strong focus on Agentforce, Data Cloud, and Personalization, plus our industry expertise and unique accelerators, we’re the trusted partner for organizations looking to scale their Salesforce investments efficiently and effectively.

You’re investing in Salesforce—let’s make sure you’re getting the most out of it. Whether you’re looking to improve customer engagement, streamline workflows, or personalize experiences at scale, we’re here to help. Let’s talk about how we can turn your challenges into opportunities for growth. Learn more about Perficient’s Salesforce expertise, capabilities, and industry solutions.

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Shanna Lueders

Shanna Lueders is the Salesforce Marketing Manager supporting marketing activities for Perficient's Salesforce partnership. In her role, Shanna collaborates closely with the sales and leadership teams to drive marketing initiatives and achieve business goals. Shanna also brings valuable experience from her time as an account manager for brands including Papa John's Inc. and Ulta Beauty. Outside of work, Shanna enjoys reading, writing, music, cooking, spending time with family, traveling, and antiquing.

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