I recently connected with one of our lead business consultants, Wayne Ause, to discuss how he impacts healthcare clients. We discussed what a typical day in this role includes. Perficient promises to challenge, champion, and celebrate our people. I loved hearing Wayne’s thoughts on how Perficient keeps this promise by valuing his voice, and I’m sure you will too.
Wayne, thank you for joining me today. I’d love to hear about your role as a lead business consultant at Perficient. What does a typical day or project look like for you in this role?
Wayne donating food as part of Perficient’s “Making a Difference” program
My role can be described as a utility player, which isn’t all that obvious from my title as lead business consultant in our healthcare business unit. I am fortunate to work at the crossroads of my two greatest professional interest areas: technology and healthcare.
I strive to positively impact clients in the advancement of their efforts to service key healthcare audiences online. Audience segments in healthcare primarily include patients and healthcare services beneficiaries. However, these segments can also include a whole slew of related stakeholders like healthcare providers, insured customers, professionals in the payor space, industry partners, caregivers (family members, professionals at home, and clinic-based), and consumers of healthcare products.
A typical day for me doesn’t really exist, and that’s partly why I enjoy my current role at Perficient. My daily activities include the following:
- Directing program efforts with client leadership
- Documenting process and decision points
- Mapping out strategy and providing input on the execution of deliverables
- Coordinating parties in the execution of a project
- And sometimes just plain old cheerleading (which is easy to do at Perficient as we often have plenty of project team successes to celebrate)
LEARN MORE: Perficient Launches Giving-Focused Employee Resource Group
What motivates you to do your best work?
In my role, I am grateful for the frequent opportunities I have to be heard and have my input received and valued. I greatly value the team support and camaraderie I have experienced while on projects.
My fellow team members at Perficient are consistently talented, professional, and enjoyable to work with on a day-to-day basis. I value the work-life balance that Perficient recognizes and supports for all team members. I am given the flexibility and opportunity to grow and excel in my chosen profession.
READ MORE: Wayne Ause, Author at Perficient Blogs
What made you choose a career at Perficient? What motivated you to continue growing in the healthcare industry?
Hawaii trip with Wayne’s spouse, Agnes
I decided to work for Perficient to reach my career goals and expand my experience in a variety of exciting technologies affecting healthcare.
I continue to try and do my best, partially to continue the support of my professional trajectory. However, this is mostly because I am continually renewed and invigorated when I see the effects of my efforts to help real people dealing with real healthcare issues.
In my experience, people are rarely having their best day when they seek medical assistance. I feel my job is to help ease their journey as much as possible by removing barriers to care in the technology space.
I am grateful for all the opportunities and support offered by Perficient. I highly recommend our organization as a career destination for anyone in this space. It’s an exciting time to be in healthcare and technology, and Perficient is the perfect place to see the blend of the two come to life.
EXPLORE NOW: Career Growth with Perficient
Healthcare Leaders Turn to Us
Our healthcare practice is comprised of experts who understand the unique challenges facing the industry. The 10 largest health systems and 10 largest health insurers in the U.S. have counted on us to support their end-to-end digital success. Modern Healthcare has also recognized us as the fourth largest healthcare IT consulting firm.
We bring pragmatic, strategically-grounded know-how to our clients’ initiatives. And our work gets attention – not only by industry groups that recognize and award our work but also by top technology partners that know our teams will reliably deliver complex, game-changing implementations. Most importantly, our clients demonstrate their trust in us by partnering with us again and again. We are incredibly proud of our 90% repeat business rate because it represents the trust and collaborative culture that we work so hard to build every day within our teams and with every client.
With more than 20 years of experience in the healthcare industry, Perficient is a trusted, end-to-end, global digital consultancy.
It’s no secret our success is because of our people. No matter the technology or time zone, our colleagues are committed to delivering innovative, end-to-end digital solutions for the world’s biggest brands, and we bring a collaborative spirit to every interaction. We’re always seeking the best and brightest to work with us. Join our team and experience a culture that challenges, champions, and celebrates our people.
Learn more about what it’s like to work at Perficient at our Careers page. See open jobs or join our talent community for career tips, job openings, company updates, and more!
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