Delivering great digital experiences for your customers has never been more important. And as digital engagement becomes increasingly omnipresent – involving multiple touchpoints across offline and online channels – it’s also never been harder to achieve.
Choosing the right partner to combine creativity and implementation to illuminate and differentiate your experiences is key to success. Forrester published the Now Tech: Global Digital Experience Services, Q4 2021 report to help technology, commerce, and marketing leaders understand the landscape of providers and select the best one based on fit. Only 37 providers, including Perficient, were included in this report, and they were analyzed based on market presence and capabilities.
How a Strong Digital Experience Service Provider Can Help
In the Now Tech report, Forrester defines global digital experience service providers as “partners that can define, design, build, and manage digital marketing, commerce, and customer experiences in the context of your business transformation.”
According to the report, “A strong global digital experience service provider will integrate its offerings end to end to:
- Deliver differentiated experiences by bringing creative to the fore…
- Design, build, and operate digital marketing, commerce, and customer experiences…[and]
- Analyze and optimize your customer experience and business success.”
Perficient’s Inclusion as a Global Digital Experience Service Provider
This is Perficient’s first inclusion in one of Forrester’s global provider reports, which we believe is testament to our company’s global growth and expansion over the last several years.
Our Perficient footprint now stretches across four continents and 10 countries, with 6,000+ colleagues globally. Not only is our footprint global, but we are increasingly partnering with global enterprises to transform how they connect with customers and grow their business.
Perficient’s multi-shore, fully-integrated, global delivery approach continues to be a key driver of success for these enterprise clients. A truly optimized global delivery strategy incorporates a balance of nearshore, onshore and offshore delivery models to enable agility. This ensures our clients have a team with the right skills in the right place at the right time, and are taking into account the nature of each project as well as where it is within its lifecycle.
For more information about Perficient’s global delivery approach, click here.
