APPCRASH During Install of Oracle BI on Microsoft Windows 2012 R2

Installing any commercial software on a newly certified operating system often leads to a journey of discovery. In this case, Oracle Business Intelligence 11.1.1.9 installed on Microsoft Windows 2012 R2 raises an alarming error during the installation process.

Revolutionize Your Business With Generative AI

From product design and software development to virtual agents, content creation, and reporting, GenAI is transforming business. Our AI experts help you unlock GenAI’s full potential and drive growth.

Let’s Get Started

The crash warning above occurred during an Enterprise Install on a freshly built Microsoft Windows 2012 R2 server. After some digging on Oracle Support I ran across the following Bug Report

Bug 20597365 : SOFTWARE ONLY INSTALLATION OF 97% OCCUR C0000135/SAWSERVER.EXE CRASH ON WIN2012

Fortunately, according to the following support document, the installation process was successful and the error can be safely ignored. This defect and related support document are specific to Oracle BI 11.1.1.7, but I believe that will be updated to include the latest version once Oracle support catches up with the new release.

OBIEE 11g – APPCRASH at 97% of Software Only Installation on Windows Server 2012 64-Bit (Doc ID 1996077.1)