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Data & Intelligence

A Case for a Center of Excellence

Center of Excellence (CoE)


A Forrester survey (“The EA View: BPM Has Become Mainstream”, Forrester Research, Inc.) indicated:


“Of companies experiencing clear measurable improvement in FPM, 49% have a CoE in place”


With that in mind, I attended a presentation by Sandy Kemsley, (an accomplished FPM Analyst and Consultant) entitled,

“Maximizing FPM Success with a Center of Excellence”.

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Ms. Kemsley summarized the results of the recent survey very well saying:

“Clearly, while a CoE many not be a panacea for success, having one in operation significantly increases the odds of success…”

CoE Drivers





The presentation detailed some of the drivers of a CoE:

  • Accelerated knowledge transfer within an organization
  • Identification of synergies between projects to share code and components
  • Standardization of methodologies and concepts
  • Continually striving for reusability of thoughts, concepts, processes, etc.
  • Faster and faster deployments
  • Lowered costs
  • Excellence in process engineering
  • Providing ongoing mentoring and project-specific advice
  • Quickly giving training and skills transfer to a project

And my favorite:

The promotion of a shift from “departmental” to “enterprise” scale projects…


As busy as I am these days, I feel that my time was well spent attending this presentation.

As more and more organizations begin to implement and advance the role of FPM, it becomes apparent that the probability of success demands partnering with a vendor that is not “individually project focused” but has invested in establishing their own “center of excellence”.


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Jim Miller

Mr. Miller is an IBM certified and accomplished Senior Project Leader and Application/System Architect-Developer with over 30 years of extensive applications and system design and development experience. His current role is National FPM Practice Leader. His experience includes BI, Web architecture & design, systems analysis, GUI design and testing, Database modeling and systems analysis, design, and development of Client/Server, Web and Mainframe applications and systems utilizing: Applix TM1 (including TM1 rules, TI, TM1Web and Planning Manager), dynaSight - ArcPlan, ASP, DHTML, XML, IIS, MS Visual Basic and VBA, Visual Studio, PERL, Websuite, MS SQL Server, ORACLE, SYBASE SQL Server, etc. His Responsibilities have included all aspects of Windows and SQL solution development and design including: analysis; GUI (and Web site) design; data modeling; table, screen/form and script development; SQL (and remote stored procedures and triggers) development and testing; test preparation and management and training of programming staff. Other experience includes development of ETL infrastructure such as data transfer automation between mainframe (DB2, Lawson, Great Plains, etc.) systems and client/server SQL server and Web based applications and integration of enterprise applications and data sources. In addition, Mr. Miller has acted as Internet Applications Development Manager responsible for the design, development, QA and delivery of multiple Web Sites including online trading applications, warehouse process control and scheduling systems and administrative and control applications. Mr. Miller also was responsible for the design, development and administration of a Web based financial reporting system for a 450 million dollar organization, reporting directly to the CFO and his executive team. Mr. Miller has also been responsible for managing and directing multiple resources in various management roles including project and team leader, lead developer and applications development director. Specialties Include: Cognos/TM1 Design and Development, Cognos Planning, IBM SPSS and Modeler, OLAP, Visual Basic, SQL Server, Forecasting and Planning; International Application Development, Business Intelligence, Project Development. IBM Certified Developer - Cognos TM1 (perfect score 100% on exam) IBM Certified Business Analyst - Cognos TM1

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