Posts Tagged ‘user-centered design’

At UPA 2011, Michael Rawlins, Lori Hawkins, and Jeff Sauro presented about Keystroke Level Modeling (KLM), a tool for estimating the actual movements and the time to perform each step that a particular UI design requires for users to complete a given task. KLM offers a way to analyze the time on task required by a design […]

As a practitioner in the user experience design field, I have a foundational understanding that the way I do or think of things is not necessarily the same as others. It never ceases to amaze and inspire me when I get user feedback on an existing or proposed design and they bring things to the […]

The last session I attended at UPA 2011 Chauncey Wilson’s “Brainstorming and Beyond: Ideation, Innovation, and Insight.”  The slides from his presentation aren’t yet available online (I’ll update this post with the link when available), but I’m including an earlier version that he presented with Amy Cueva. In the session he shares a number of […]

Last week, I attended UPA 2011. The theme this year was Designing for Social Change. The opening keynote speaker Paul Adams, Global Brand Experience Manager at Facebook, shared his research (an earlier version of his presentation available on Slideshare) into social networks. Among the many insights of the presentation, his research showed that the change […]

Consistency is the last refuge of the unimaginative. —Oscar Wilde Have you ever worked for a client that sees graphic standards and style guidelines as laws that must be strictly adhered to? Or adhered to them so literally that you question the value you bring to a project? For example, I was once told, “Our […]

In relation to my previous posts about Apple’s iCloud and syncing capabilites, I came across an article on Poor Copywriting. How surprised I was to find this picture: When I think about all of the syncing anxiety I’ve had with Apple’s failed MobileMe product across devices and channeled through the cloud – I realize that it’s […]

Form over function or function over form? Each of us has our own biases … but consider this: Matt Cutts, a lead Google engineer, says every entrepreneur should think as hard about the look of their website as much as the services they provide.* Although a site may be professional and function in the most efficient […]

“Keeping these devices in sync is driving us crazy,” Mr. Jobs said. As an iTunes user, there have been some instances where my itunes preferences have automatically reset based on various updates. I have since learned to check my preferences every single time there is an update to make sure that I don’t lose any […]

In “Why Failure Drives Innovation,” Baba Shiv, Professor of Marketing at the Stanford Graduate School of Business writes: “Failure is a dreaded concept for most business people. But failure can actually be a huge engine of innovation for an individual or an organization. The trick lies in approaching it with the right attitude and harnessing […]