At the beginning of the year, PointBridge moved to a new office in Chicago. As part of the move, we moved all of our collaboration/communication to Lync 2010. We used to have an OCS R2 <–> Cisco CallManager integration for voice needs. But now – it’s 100% Lync for all employees. And I’m happy to […]
Posts Tagged ‘unified communications’
Exchange UM: Advanced Customization of User Greetings
Most people know that Exchange 2010 gives you the ability to configure different rules based on caller ID (e.g. when my wife calls, play a certain greeting with different options to reach me). But the rules engine is actually even more flexible than that; it can actually be used to mimic functionality in other voicemail […]
Cisco H.323 Gateway and DTMF Tones Not Passed to Lync
I was recently at a client configuring Lync Dial-In Conferencing. All functionality worked within the Lync environment as well as between the internal Cisco phones. When testing external PSTN access to the Lync Dial-In Conferencing bridge, I noticed that the call would connect with two-way audio but DTMF signaling was not being accepted. Below is […]
Communicator for Mac 2011, Enterprise Voice, and the Missing Phone Icon
When using the Communicator for Mac 2011 client with Enterprise Voice, there appears to be a bug with the graphical user interface. Once you enable a user for Enterprise Voice in OCS 2007 R2 or Lync, the calling icon in the Communicator for Mac 2011 client should automatically switch from a microphone to a telephone. […]
Importing PST Files Using PowerShell in Exchange 2010 SP1 Overwrites Folder Permissions
Background Jaap Wesselius has an excellent post explaining how to use PowerShell to import and export PST files using the new functionality built into Exchange 2010 SP1. Jaap’s post can be found here: http://www.simple-talk.com/sysadmin/exchange/importing-psts-with-powershell-in-exchange-2010-sp1/. While testing this functionality for one of my customers, I discovered that importing a PST file into the root of a […]
Do I Need to Upgrade Distribution Groups When Upgrading Exchange 2003 to Exchange 2010?
Background: After adding Exchange 2010 SP1 Servers to an Exchange 2003 environment, I noticed some strange behavior when using the Exchange Management Console to review and modify Distribution Groups. Specifically, I noticed that the settings on the Membership Approval tab of all Distribution Groups were grayed out as in the following example: In order to […]
Corrupt or Inconsistent Distribution Groups After Upgrading to Exchange 2010 SP1
Background: After upgrading your Exchange 2003 environment to Exchange 2010 SP1, you enter the following command using the Exchange Management Shell on your Exchange 2010 Server: Get-DistributionGroup And you receive the following error on several Distribution Groups: WARNING: The object DistributionListName has been corrupted, and it’s in an inconsistent state. The following validation errors happened: […]
Signing on to the Microsoft Online Services in both the US Datacenter and the EMEA Datacenter with the Microsoft Online Service Sign-In Client(SSO)
I recently tried setting up a SharePoint site for a client within the EMEA data center and noticed I could not logon to the Microsoft Online Service Sign-In Client (SSO.) I tested logging back in to one of my US datacenter accounts and logged in without a problem. After doing some research, it appears the […]
Unable to Install Exchange 2010 SP1 Unified Messaging Role
I recently ran into the following issue while deploying Exchange 2010 for one of my customers: Background: Multi-server, multi-site Exchange environment consisting of the following: 3 Mailbox Servers Server 2008 R2 Exchange 2010 SP1 3 HUB/CAS/UM Servers Server 2008 R2 Exchange 2010 SP1 In order to install the UM Role for Exchange 2010 the following […]
Unable to Launch EMC After Installing Exchange 2010 SP1
I recently wrote a blog about installing Exchange 2010 SP1 and the prerequisites that must be installed on each Exchange 2010 Server before SP1 will install correctly. In that article I also mentioned that I had not experienced any issues with Exchange 2010 SP1. I now have one issue with Exchange 2010 SP1 to report. […]
Unable to Launch Exchange 2010 EMC
I recently ran into the following scenario while deploying Exchange 2010 for one of my customers: After installing the first HUB/CAS Server in the environment, I received the following error when launching the Exchange 2010 Management Console: The following error occurred when searching for On-Premises Exchange server: Connecting to remote server failed with the following […]
Welcome Microsoft Lync Server 2010
Due to Microsoft’s announcement this morning I have added one final update to this blog. Microsoft has released product information and Release Candidate software for Lync Server 2010. More details can be found here: Presence Goes Green on Microsoft Lync 2010