Posts Tagged ‘salesforce’

Imagine you’re a skilled craftsman working in a massive warehouse. Every day, your task is to process thousands of unique items and ensure that each one is properly logged and stored. But let’s face it — mistakes happen. Sometimes an item gets mislabeled or damaged, and you need to know which ones to fix, and […]

The Agentforce World Tour has been a groundbreaking series of events, showcasing how Salesforce is revolutionizing work and customer service with AI-driven solutions. Here are some key takeaways from the recent sessions in New York, Atlanta, Dallas, and Chicago. New York – November 20 Harry Wilson, Senior Solutions Architect, highlighted how Salesforce is transforming internal […]

At Perficient, we are incredibly lucky to have leaders who not only excel in their roles but also inspire us with their passion and dedication. One such leader is Megan Glasow, Managing Director for Perficient’s Salesforce practice. Megan’s journey with us began in May 2019 through the Sundog acquisition, and since then, she has been […]

Craig Isakson, Director, delves into the transformative capabilities of Agentforce, an advanced AI solution crafted to optimize business operations across multiple departments. Let’s explore what makes Agentforce unique and how it can revolutionize your organization. Unique Features of Agentforce Agentforce distinguishes itself from traditional AI solutions like chatbots and co-pilots through several key features: Data-Centric […]

In this insightful discussion, Johnathon Rademacher, JR, Principal, dives into the innovative features and functionalities of Agentforce, a cutting-edge AI solution designed to enhance business operations. Below are some key highlights from the conversation: What Sets Agentforce Apart? Johnathon Rademacher explains that Agentforce distinguishes itself from traditional AI solutions like chatbots and copilots by integrating […]

Our new Agentforce Resource Center is here! This comprehensive resource is crafted to help businesses unlock tailored AI solutions, explore industry-specific use cases, and assess their Salesforce readiness. In the ever-evolving digital landscape, businesses need cutting-edge solutions to stay competitive and drive unparalleled results. Salesforce Agentforce 2.0 is here to revolutionize your operations with its […]

Hello Trailblazers! Salesforce Reports are a powerful way to analyze data, and one of their most useful features is the Bucket Field. This tool allows you to group report data into categories without creating custom fields or formula fields in your Salesforce objects. Whether you’re working with large datasets or need a quick way to […]

Salesforce has officially unveiled Agentforce 2.0, a groundbreaking update that redefines how enterprise AI solutions are developed, deployed, and managed. This new iteration introduces innovative features designed to streamline collaboration, enhance integration, and provide unmatched flexibility for building AI-powered workflows. Agentforce 2.0 focuses on three primary advancements: headless agents for seamless programmatic control, advanced Slack […]

The Salesforce Winter ’25 Release introduces a significant enhancement: the integration of Knowledge and Unified Knowledge with Data Cloud. This update is set to revolutionize how businesses manage and utilize their knowledge bases. How to leverage the power of Data Cloud to improve generative AI features for Einstein for Service. In this blog, we will […]

The release of Salesforce Agentforce 2.0 introduces a powerful AI-driven architecture that transforms how enterprises build, deploy, and manage intelligent agents. However, leveraging these advanced capabilities requires a well-structured DevOps strategy. Below are best practices for ensuring successful implementation and optimization of Agentforce 2.0. Pic Courtesy: Salesforce Best Practices for AgentForce 2.0 Below are best […]

Hello Trailblazers! Salesforce Schema Builder is a robust tool that provides a visual representation of your data model. It allows administrators and developers to view, design, and modify objects, fields, and relationships in Salesforce effortlessly. Whether you’re a seasoned Salesforce expert or a beginner, Schema Builder can simplify your work and enhance your understanding of […]

Salesforce Dashboards are a powerful tool for visualizing and analyzing data, providing actionable insights for decision-making. Filters enhance these dashboards by allowing users to customize their view of the data, making dashboards dynamic and user-friendly. In this blog, we will explore how to add filters to Salesforce Dashboards and highlight their benefits and best practices. […]