Posts Tagged ‘digital transformation’

The Mobile App Response to COVID-19

As the COVID-19 outbreak continues to spread, we are seeing brick-and-mortar hours change and doors closing for a period of days and weeks. The retail and restaurant industries have been hit hard in particular, and it will likely get worse. Only time will tell. Fortunately, though, consumers can still engage with their favorite brands. In […]

Always Connected To Help Customers

The Power of APIs – MuleSoft’s 2020 Connectivity Benchmark Report

Organizations have caught on to the power of APIs. API strategies mandated by leadership drive the highest rates of productivity and innovation. By leveraging APIs to integrate applications, data, and devices, organizations can take a more agile, flexible approach to digital transformation. Perficient’s partner MuleSoft recently announced its 2020 Connectivity Benchmark Report on the state […]

Three Ways to Stay Connected in the Age of Virtual Conferences

It’s an unfortunate set of circumstances that are leading to tech conference cancellations, postponements or going all digital. We are challenged to reimagine what the virtual conference experience could look like for employees, partners, and customers. In our tech-oriented world, we’re constantly talking about change and transformation. We’re faced daily with challenges surrounding canceled or […]

Outlining Their Strategy

What Is Digital? – Part 2

In the first installment of this series, we explored the definitions of “digital” preferred by Perficient clients and other digital professionals. This episode continues our exploration into the nature of digital. We’ll look at the business benefits expected of digital, innovations associated with it, and attitudinal trends shaping investments in digital. Digital by Association In […]

The Rise and Stagnation of Digital-Only Banking

The rise of digital-only banking is an international phenomenon. New digital-only banks, also known as neobanks, are being launched and fighting for market share in locations across the globe including the US, Canada, UK, Germany, Belgium, India, UAE, Israel, and Hong Kong. To a customer, the advantage of a digital-only bank is the promise of […]

The Way The Office Operates

What Is Digital? – Part 1

When you hear “digital,” what comes to mind? A smartphone? Your Twitter feed? Maybe this morning’s Peloton session you absolutely crushed? Or perhaps it’s live-editing a Google document with teammates in multiple time zones. Or using AI to coax meaning out of data that not long ago you thought to be worthless. Digital can be […]

Digital Transformation

What If We Didn’t Call It Transformation?

Right before a new project kickoff, our client pulled me aside and said, “Don’t call it a transformation, that will just freak everyone out and we won’t get anything done.” Of course, the work IS a transformation initiative, but I understand her desire to reframe the effort to focus on the foundation for success rather […]

Ft Lauderdale

Join Perficient at Appian World 2020 in Ft. Lauderdale

Appian World 2020 is only a few weeks away! This year’s conference is March 8-11 in Ft. Lauderdale, FL. Perficient is excited to once again be exhibiting as a Gold sponsor. Appian World 2020 brings together industry experts who will show you how to turn great ideas into business impact. The conference allows attendees to […]

Realizing the Digital Transformation Vision in Financial Services

My last post highlighted digital transformation and means to establish it. In the final post of this series, I analyze the call-to-action in implementing that vision The roadmap to achieve the targeted customer experience (CX) will differ for each firm, given its current state, infrastructure, organization, and priorities. One common element, however, will be its […]

Integration is the Key to Successful Digital Transformation

In today’s ever-changing technology environment, enterprises need to adapt to change faster than ever before. By adopting modern software and updated processes, you will be able to transform your IT environments and deliver services better and faster than your competitors. Agile integration could be the solution. It combines three architectural capabilities – distributed integration, APIs, […]

Amazon-Connect-Pinpoint

The Digital Transformation Vision in Financial Services

In my last post, I discussed the aspects of exemplary customer experience. In this post, I will highlight digital transformation and how to establish it. The first step in a digital transformation is the creation of a cohesive vision for customer experience. This cross-disciplinary plan should describe the view of the company from the customer’s […]

Blockchain in Digital Transformation: What the Future Holds

It’s been talked and written about countless times, yet digital transformation continues to turn heads. Blockchain is more than a technology trend. Blockchain in digital transformation is a customer experience trend, perhaps, as it’s dynamic and constantly evolving. It’s already being billed to help businesses rack in an estimated $100 trillion in combined value by […]

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