Posts Tagged ‘Communities’

Global Actions offer an easy way to create records in a Lightning Community without exposing all of the fields on the page layout. For example, a customer of ours recently wanted a way of capturing leads in their community, so we used a Global Action on the home page of the community to achieve this […]

On my way to New York for a launch event for a 6,800 person employee community that we just rolled out, I opened up the release notes for the Summer ’17 release to check out what’s coming for Communities in the next release. I was looking for a specific feature that Salesforce product management had […]

For awhile now, there’s been lots of chatter (pun intended!) around Salesforce Lightning Communities and the capabilities have only been growing stronger over time. In fact, with each release, the reasons you thought you needed a Visualforce Community are waning. In fact, I’m in total agreement with my colleague, Kara Allen, in predicting the end […]

In yesterday’s blog post, we discussed gathering feedback from your partners in order to improve your partner community user experience. Now, in light of Salesforce announcing a preview of the new Partner Central Community in the Summer ’17 release, let’s dive into the data and come up with some solutions on how to address common pain points. […]

So you want to improve your partner community. You worked hard on it and had high hopes that it would be the sparkle in your partners’ eyes, but it fell flat. Maybe the content isn’t what your partners are looking for (maybe they can’t even find it!), or maybe piecemeal, band-aid-like updates have taken a […]

The Salesforce Summer ’17 release has a lot of features for Community Cloud that are centered around having a more targeted, intelligent experience for your community members. As part of this, Salesforce is tracking more interactions than ever and giving you (and Einstein) access to that data to take action on it. Here are a […]

For companies using Salesforce today, business and technology leaders are constantly looking for new ways to extend the power of the Salesforce platform to help their employees be more productive and to enhance the customer experience. Often times this means turning to the AppExchange to find business apps that address their business needs. For many of our Salesforce […]

A Functional Perspective on Community Design Architecting reusable lightning components for a Lightning Community is very different from architecting a Visualforce page. A key value proposition of Lightning components is that they are reusable and can easily be added into Lightning Communities by system administrators. In order to realize that value, it is critical to architect […]

Let’s start with a look at deep attributes. What is a deep attribute? For every search solution, we rely heavily on the search engine to return relevant results for a search term. Once search results are returned, the users often want to check related information to the search results, such as the rating of an […]

Perficient had the honor of participating in Cox Automotive’s first-ever Salesforce Summit earlier this year at their company headquarters in Atlanta. As our client, it was so exciting to not only see 150 business and technology leaders we work with, from across the more than 25 brands Cox Automotive owns, come together to share and learn from other […]

Yesterday Salesforce announced the launch of Lightning Partner Communities, delivering a best-in-class digital experience for companies looking to accelerate channel sales from their partner ecosystem. Empowering your partners, resellers, and channel teams with new collaborative tools has become imperative to driving growth for successful partner programs today. However, many companies still struggle with disconnected business systems, […]

I attended several sessions at Dreamforce this week focused on the Salesforce Health Cloud product and came away impressed by the momentum of this product since its GA release earlier this year at HIMSS in February 2016. Highlights from the sessions are as follows: Health Cloud puts the patient in the center of the care […]