Perficient is proud to announce that we have achieved the AWS AI Competency in the Generative AI Consulting Services / Agentic AI Consulting Services category. This designation recognizes Amazon Web Services (AWS) Partners with demonstrated technical expertise and proven customer success delivering artificial intelligence solutions on AWS.
This achievement reinforces our commitment to helping clients harness the power of AI to drive innovation, improve operational efficiency, and create exceptional customer experiences. As organizations increase their AI investments, we bring together deep industry expertise, strategic consulting, and advanced cloud capabilities to deliver measurable business outcomes at scale.
Recognized for Proven AI Expertise
The AWS AI Competency validates Perficient’s ability to design, build, and deploy AI-powered solutions that address complex business challenges across industries. The designation highlights our experience helping clients leverage AWS AI services, including Amazon Bedrock, Amazon SageMaker, and Amazon Q, to:
- Accelerate generative AI adoption and innovation
- Modernize customer and employee experiences with intelligent solutions
- Automate business processes and workflows
- Enhance data-driven decision making
- Scale AI initiatives securely and responsibly
AWS AI Competency Partners undergo a rigorous validation process that evaluates technical proficiency, customer success, and adherence AWS best practices, including the AWS Well-Architected Framework. Achieving this distinction demonstrates our ability to deliver transformative AI solutions that help organizations realize value faster.
Strengthening Our Collaboration with AWS
Perficient and AWS share a commitment to helping organizations unlock meaningful business outcomes through emerging technologies. Achieving the AWS AI Competency further strengthens our collaboration and positions us to help clients adopt and scale AI with confidence.
“Perficient achieving the AI Competency is an incredible achievement,” said Steve Holstad, VP of AWS Practice at Perficient. “Perficient and AWS are both deeply invested in helping clients unlock business outcomes through AI, making this a perfect time to strengthen our collaboration. We greatly appreciate the partnership and are excited for what’s ahead.”
Delivering AI Innovation Across Industries
Organizations across every industry are exploring how AI can improve productivity, enhance customer engagement, and create competitive advantage. Perficient helps clients navigate this evolving landscape by combining AI strategy, cloud engineering, data modernization, and industry expertise to deliver practical solutions aligned to business objectives.
From generative AI applications and intelligent automation to advanced analytics and machine learning initiatives, we help clients move from experimentation to enterprise-scale adoption.
This expertise is already delivering measurable results for clients. For example, Perficient helped a leading U.S. life insurer modernize its customer service knowledge platform with an AWS-powered generative AI solution. The platform scaled to more than 1,100 active users, answered over 110,000 insurance policy questions in its first three months, and helped reduce customer service call handling times by 13%.
In another engagement, Perficient helped a global manufacturing leader deploy generative AI-powered customer service capabilities on AWS that deflected 975,000 customer interactions in the first year, generating approximately $25 million in annual cost savings while improving support experiences at scale.
Looking Ahead
As an AWS AI Competency Partner, Perficient is well positioned to help clients accelerate their AI journeys and transform ambitious ideas into measurable business outcomes.
We are honored to receive this recognition and look forward to continuing our work with AWS to help organizations innovate responsibly, scale confidently, and capture the full potential of AI.
Learn more about Perficient’s AWS capabilities and how we help organizations drive business transformation through cloud and AI innovation.
