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Potential Impacts Beyond Cloud Applications & Infrastructure

This is the next installment in a series of blogs on the subject of Cloud Transformation. When an organization transitions to cloud technology, it will often change the way that organization thinks about IT solutions. Cloud technology allows an organization to operate in more of an experimental/disposable way. This freedom allows an organization to “try […]

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Direct Routing March 2019 (Part 3 of 5)

Welcome back to part 3 of our Direct Routing blog series! In this article we’ll discuss voice routing basics and how you can plan for Direct Routing. With that being said, let’s jump right in with the first topic on dial plans. Dial Plans What gives Teams users the ability to dial a phone number? […]

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Azure Site Recovery for On-Premises to Azure Disaster Recovery

Microsoft introduced Azure Site Recovery (ASR) in 2014.This Disaster Recovery as a Service (DRaaS) offering allows on-premises workloads to be replicated into Azure. Azure Site Recovery orchestrates and manages disaster recovery for Azure VMs, on-premises VMs, and physical servers. Azure site recovery support four types of Disaster Recovery as a Service: Azure to Azure site […]

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3 Key Benefits of Integrating Azure Bots with Back-end Systems

In this previous blog post, we discussed 3 ways you can leverage the Microsoft Azure Bot Framework and Bot Service to provide employees within your organization an improved self-service experience. Today, we’ll discuss how these tools provide an integrated environment that seamlessly connects your existing knowledge bases and back-end platforms to your end users – […]

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3 Ways to Leverage Azure Self-Service Bots in Your Organization

Today’s workforce is highly mobile, technology savvy and resourceful. It is more critical than ever to provide employees with real-time assistance and support that offers a positive employee experience. To maintain productivity, employees need the ability to do things such as initiate IT tickets or register for HR benefits at their convenience.  They also want […]

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Top Reasons to Consider Self-Service Azure Bots

By now, if your organization has had conversations about digital transformation, chances are they have included discussions around artificial intelligence such as bots. If not, it may be time to jump start that dialogue. As virtual assistants that can help perform simple, repetitive tasks, such as making a reservation or addressing customer queries or issues, […]

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OAuth 2.0 – What will it mean for your Skype for Business Users?

Security is one of the most important aspects within Information Technology. As technology advances so do the requirements for a robust security system to prevent breaches and threats to your data. To combat this, Microsoft will be implementing Microsoft Identity Platform 2.0 which will utilize OAuth 2.0. In this article we’ll be discussing this latest […]

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ChefConf 2019 – Are you ready for it?

ChefConf 2019 kicks off in Chef’s (and my) hometown of Seattle in less than two weeks on May 20th.  If you’re interested in going and haven’t already registered, check out more information here and use code Hugs4Chef19 for 10% off your registration. Things I hope to hear at ChefConf This year promises to be a […]

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Resources to Accelerate User Adoption of O365

Today’s post marks the beginning of the final section of this blog series dedicated to boosting adoption of Office 365 through organizational change management (OCM). The previous four posts set the stage for what we’re about to do, accelerating user readiness in the adoption of Office 365. To accelerate readiness for and adoption of O365, […]

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Deploying Microsoft 365 Teamwork (MS-300) Study Guide

At the beginning of 2019 Microsoft released a new set role-based certifications. These role-based certifications help show that you can keep pace with today’s technical roles and requirements. In addition, they prove that you have a thorough understanding of each particular technology and validate your skills. In this article we’ll be covering one of the […]

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Direct Routing March 2019 Updates (Part 2 of 5)

Welcome back to the second blog in our “Direct Routing March 2019 Updates” blog series. Last time we talked about what exactly Direct Routing is, how it can benefit your organization, and about certain considerations that you should account for before implementing Direct Routing. This time, take a look at what’s under the hood by […]

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Why Savvy Healthcare Marketers Are Using Dynamics 365

Implementation of keen healthcare marketing strategies require the right tools. Healthcare organizations face mounting competition for patient loyalty, must continuously find ways to set themselves apart while enhancing engagement and delivering impactful outreach programs. Further complicating matters, consumers today expect you to know them and offer personalized communications and to deliver the right message, in […]

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Live Events in Microsoft Teams

If you weren’t able to attend Enterprise Connect you may have missed some of the exciting announcements. One of most exciting announcements revolved around the GA (general availability) of Live Events in Microsoft Teams. If you’re unsure of what Live Events are, then don’t worry we’ll be covering that as well as how this feature […]

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Deploying VM Updates with Azure Update Management

The Azure Update Management solution can be used to manage updates and patches for virtual machines (VMs). Through Azure Update Management, you can manage available updates, schedule the installation of required updates, and review deployment results after installing updates. Prerequisites An Azure Automation account A virtual machine It should be linked with the same workspace […]

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A Proven Approach for Change and Adoption of Office 365

In my most recent blog post we discussed some scenarios expressing of the importance of organizational change management (OCM) in an Office 365 (O365) implementation. This post will focus on the approach for change and adoption of O365. An organization must be ready, willing and able for the change and adoption of Office 365. A […]

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Direct Routing March 2019 Updates (Part 1 of 5)

Last year Microsoft released something referred to as BYOT (Bring Your Own Trunk). Upon its GA release, this was renamed to Direct Routing for Microsoft Teams. Direct Routing is very similar to the offering in Skype for Business Online (CCE) however Direct Routing will not require the large footprint that was required for Cloud Connector […]

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The Importance of OCM to an Office 365 Implementation

In my preceding blog post, we discussed some examples of increasing success and managing disruption with change management. Today, we’ll discuss the significance of organizational change management (OCM) to an effective Microsoft Office 365 (O365) implementation. Consider the implications that change management can have on implementing a solution like O365. O365 is a cloud-based subscription […]

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Getting Started with Chef Habitat on Windows

Overview This is the second post in our series on Chef Habitat. For an introduction to Habitat, please refer to our initial post. In this writeup, we will be looking closely at Habitat in a Windows context. There are a few differences between Habitat on Windows versus Linux or Mac which we will point out. Additionally, […]

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Increase Success by Managing Disruption with Change Management

My previous post focused on the first stage in adopting O365 through change management. Today’s post puts the spotlight on increasing success and managing disruption. Did you know that projects backed with a successful change management program are six times more likely to be successful than those that don’t? Prosci first conducted this study several […]

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Core Components of Microsoft Teams – Part 5 – Exchange

Welcome back to the last article in the “Core Components of Microsoft Teams” blog series! Throughout this series we’ve explained how different Microsoft products are leveraged within Microsoft Teams. Today, we’ll wrap things up by discussing how Microsoft Teams uses Exchange. How does Teams use Exchange? Teams uses Exchange in various ways. One of the […]

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