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IBM Acquires Red Hat, Gains a Competitive Edge

On Sunday, IBM announced its acquisition of Red Hat. Red Hat is the world’s leading provider of open source cloud software. The $34 billion deal is one of the largest acquisitions in the history of the U.S. tech industry. With this price tag comes a clear indication of the importance cloud services play in digital […]

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Transform Customer Service with Watson Assistant

Millennials have become the largest group of consumers in the United States. And organizations should take note. This shift has introduced the consumer market with a generation of people who are more digitally connected and more demanding than ever. Consumers expect an unprecedented level of 24x7x365 customer service and many enterprises are failing to meet […]

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Artificial Intelligence Expedites Clinical Trial Matching

There is a growing challenge for clinicians in oncology. As new clinical trial studies emerge and medical literature is published, it is nearly impossible to stay on top of all the latest cancer care data due to the proliferation of new information, and it is increasingly more difficult to align a patient’s unique factors to […]

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Configuring WS Security Using X.509 Token in IBM Integration Bus

Introduction : Web Service Security can be implemented in IBM Integration Bus (hereafter called IIB) application using any of the following token types: Username Username and Password SAML assertion Kerberos Ticket LTPA Certificate X.509 Certificate This blog provides how to configure Policy Sets and Policy Set bindings for implementing WS-Security in IIB message flow using […]

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Quick Tips on How to Sell Your Data Science Model

During a five-week IBM training program, I learned a few things about how to sell data science models that I’d like to share it with you. The program was explicitly designed to educate and familiarize IBM’s business partners on how to expand relationships with clients; an introduction to emerging tools; and a glimpse into IBM’s future so […]

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Take Heed or Risk Being Out of Support: IBM FileNet ECM Upgrade

IBM released a new version of FileNet Content Manager, version 5.5, and will end support for all previous versions. Users will need to either upgrade their ECM infrastructure by April 30, 2019, purchase extended support, or risk losing support. You may be thinking, “That’s a little less than a year away. I’ve got time.” But […]

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Hang Up on IVR and Switch to a Cognitive Virtual Agent

If your call center is still relying on an interactive voice response (IVR) system, then you may not be delivering the customer service your consumers expect (Millennials in particular). Customers are becoming more digitally connected than ever. And with this hyper-connectivity comes their demand for unprecedented levels of 24x7x365 customer service. Customers want to engage […]

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Validating JSON Message in IIB

Overview This blog helps to understand JSON parser in IIB and how to validate the incoming JSON message. What is JSON? JavaScript Object Notation is a lightweight plain text format used for data interchange. It’s a collection of Name-Value pair. How IIB parses the JSON message? In IIB JSON message realized as Object (Name-Value pair) […]

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Making the Case for RPA

Starting your RPA journey In today’s digital process automation landscape, Robotic Process Automation (RPA) has become a hotly sought-after tool to help solve all that plagues your business process shortcomings. While RPA does have its advantages, its true performance and productivity advantages will come to light when tied to specific use cases. In this blog […]

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Perficient Partners with IBM Watson Health for Cancer Care

I am pleased to share the news that Perficient Health Sciences recently entered into an agreement with IBM Watson Health, to become a SaaS partner for Watson for Oncology in the United States. According to the National Cancer Institute[1], in 2018, an estimated 1,735,350 new cases of cancer will be diagnosed in the United States, […]

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5 Steps to Monetize Your APIs

APIs are a foundational technology that enables companies to participate in the digital economy. APIs have the potential for value creation such as the establishment of new channels for products and services and the enablement of entirely new digital businesses models. The ecosystem created by connected enterprises, customers and suppliers via APIs has an economic […]

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How to Gain Valuable Insights from Untapped Data Using AI

You probably know your organization needs to invest in artificial intelligence (AI) solutions to take advantage of the deluge of data that mobile and digital users are creating, but do you know why or how? LEGACY ANALYTICS METHODS AREN’T EQUIPPED TO PROCESS ALL DATA TYPES The majority of data is unstructured (around 80%) which means it […]

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Perficient and IBM Host Blockchain Event in Denver

Blockchain is leading many of the most successful companies to an integrated ecosystem with their customers and suppliers to deliver the speed, convenience, trust and transparency demanded by the market. Because Perficient and IBM have seen this impact firsthand, we partnered to bring together 65 of Denver’s supply chain leaders to discuss how process innovation and […]

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5 Steps to Modernize Your Mainframe with Pair Programming

It seems like once I stopped mainframe coding in COBOL and RPG and moved to Java, I have been continuously involved in mainframe retirement projects. There may be no bigger and slower moving pending disaster than the state of the corporate mainframe. The mainframe itself stands in stark contrast; they are better and faster than […]

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Value of Business Rules Engine with APIs

Why Application Programming Interfaces (APIs)? Digital transformation is center of strategy for many organizations. Every organization has unique challenges to implement their digitalization given their existing IT platforms, Legacy systems, cloud adoption.  APIs (Application programming interfaces) provides way for many to integrate, connect & innovate old-new IT platforms, and capture data from various sources. Nowadays, […]

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Maximo Utility Working Group (MUWG) Spring in Houston

It’s a beautiful time to be in Houston this week, nice temps, not overly humid and an awesome time to learn more about IBM Maximo and other capabilities. Today and tomorrow are the actual conference with additional training options Thursday. Today opened up with a positive and informative few general sessions kicking off with a […]

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IBM Introduces Updates to WebSphere Commerce

More business is moving online and IBM has noticed, recenltly updating WebSphere Commerce to provide greater flexibility and scalability while reducing the total cost of ownership for implementation. Modularized into loosely coupled components (otherwise known as microservices), these new innovations remove the need of managing and tuning a singular application, resulting in greater customization opportunities. […]

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RPA Solution Considerations

The Case for RPA Building a robotic work force with Robotic Process Automation (RPA) software sounds like something from the future, but it has already been a growing force in modern companies. Integrating two incompatible systems is one of the long-time challenges solution engineers face. Too often, we are left with workflows that require employees […]

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Supply Chain and Business Operations Next Disruption

Anyone thirsty and near Denver, CO, on May 8, 2018? How about a cold brew and some details about how you too can transform your supply chain / business operations and disrupt your industry with Blockchain? To set your company apart from the others, you’ll need to operate in an integrated customer focused ecosystem. Suppliers […]

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Maximo Automation Scripting – Keep it Simple

Recently I was tasked with making one of 3 fields mandatory on a Maximo application. Doesn’t sound like rocket science, and in the past, my first thought would have been to work out a fun and complicated set of Conditional Expressions. Then I got to thinking, wouldn’t it be easier to just do an If-then […]

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Perficient IBM Blog

Trends, best practices, and technical perspectives from IBM experts and thought leaders. Gain valuable insights to enable digital transformation through analytics, cloud, commerce, digital experience, and middleware solutions.