In the chase to implement EMRs and meet the deadlines for attestation for Meaningful Use, the real reason behind the requirements seems to get lost in some healthcare organizations. Those numerators and denominators represent people – patients with real medical needs that simply don’t want to be a number or a faceless statistic. As the […]
Customer Experience + Design
“Can We Be More Innovative in ACO?”
That was the question continually being asked at an event I was fortunate enough to take part in yesterday in Chicago, which was co-sponsored by Perficient, Premier Healthcare Alliance, and IBM. At this event, a panel was moderated by Perficient’s own Martin Sizemore on the topic of accountable care models. The panel included: Steven Riney, […]
UX and Design Insights from Barcamp Tampa Bay 2011
I attended Barcamp Tampa Bay 2011 this past Saturday. Among many excellent sessions, two on user experience and design generated great interest. Justin Davis presented “5 User Experience Basics Everyone Should Know” to an overflowing room: People expect online interactions to follow social rules. Successful interactions provide appropriate feedback and engagement with a appropriately conversational tone. (A […]
Meta Data Management and Migration to ICD-10
Migrating from ICD-9 to ICD-10 will be a high stakes, costly, and highly complex effort impacting a large part of every provider or payer enterprise. Apart from the complexity of mapping from ICD-9 to ICD-10 (many are not 1:1 mappings), major changes to business processes, policies, retraining of medical coders, education of clinical staff, etc., […]
Social Business Replacing Social Media in Healthcare
This week alone I fielded three requests from healthcare organizations looking to embed social media into their traditional portal collaboration strategies. The interest can be divided into these camps: Organizations looking to implement enterprise portal solutions that provide colleagues with a way to communicate in a dynamic way. This is oftentimes being done more specifically […]
UI design communication: General approaches and tips for Axure
In my last post, I discussed the value of design documentation. In this post, I share some practical tips on writing design documentation. The first part outlines general approaches. The second describes customizing annotations in Axure. Approaches to communication In my presentation on communicating design, I talk about four types of design documentation: Walkthrough presentation […]
Replay and Slides! How to Leverage Increased Data Granularity in the ICD-10 Code Set
Last Thursday I spoke in a webinar entitled “Opportunities Abound: How to Leverage Increased Data Granularity in the ICD-10 Code Set”. You can view the slides below, and you can view a full recast of the webinar here: http://www.perficient.com/webinars/ Let me know what you think! How to Leverage Increased Data Granularity in the ICD-10 Code […]
New White Paper! The HIT Trifecta: Meaningful Use, ICD-10 and HIPAA 5010
Inefficiencies are cited for contributing heavily to the spiraling costs associated with healthcare. Amazingly, much of the healthcare industry operates with ill-equipped, outdated technology systems which hamper efficiency and effectiveness. To remedy this problem, the government is incentivizing healthcare organizations to make substantial business changes that rely on sizable investments in Healthcare Information Technology (HIT). […]
Telehealth Continues to Gain Favor
Telehealth, not to be confused with telemedicine, is the delivery of health-related services and information via telecommunications technologies. It is yet another way to address healthcare quality issues and offer consumer-centric healthcare. InMedica’s most recent report, “The World Market for Telehealth – A Quantitative Market Assessment – 2011 Edition,” projects the telehealth market will “exceed […]
Books on X/HTML & CSS
Over the past couple of weeks I’ve been looking over a number of books designed to teach X/HTML & CSS. It’s a bit overwhelming knowing where to begin with all the versions and types of web coding. I landed on a book that I really enjoyed: Head First HTML with CSS & XHTML. Of the […]
HIEs post another Win within the Healthcare Industry
One of the most costly and concerning healthcare expenditures is emergency room visits. Providers and payers are especially concerned with the uptick in ER visits, because ER visits are known to be extra costly and peppered with discressionary visits. Providers and payers have decided lowering ER useage could be done by identifying ER abusers and […]
Health Insurance Consumers: Let Them Eat Cake
Last week I read an article in TechCrunch called “Cake Health, The ‘Mint for Health Insurance’“. This article is about a new start up, called Cake Health of course, and it really got my attention. Cake Health aims to rid healthcare consumer of their headaches, and that’s quite a lofty business model considering the current […]