Experience Management

I am very pleased to announce that Chris Cook and Praveen Gullapalli have joined the elite team of Google Search Appliance (GSA) Qualified Deployment Specialists. They join existing GSA specialists Anu Pidaparti, Allen Han, Alok Gupta, Cody Coggins, Narbeh Yousefian, Shruti Sundaresh, Yogesh Dhavale, and myself. Chris and Praveen both have extensive project experience implementing some […]

How many times have you searched your corporate intranet to find a document that you know is “THERE” but you can’t find it? How many times have you searched the intranet, a shared drive, and ancillary support systems and still can’t find what you are looking for? How many times have you sent a note […]

Collaboration is a topic that near and dear to my heart, both as a practitioner as well as an employee. I spent my formative years working at an international bank company, 110,000+ employees, 72 countries, back when you could tell people you worked for a bank. One of the challenges we had on a grand scale […]

Enlighten was acquired by Perficient Digital in December 2015 Enlighten (now Perficient Digital) today announced the launch of ThisisMichigan.com (http://thisismichigan.com), a first-of-its-kind athletics recruiting hub for the University of Michigan Athletics department. Perficient was retained by the esteemed college – which counts Google co-founder Larry Page and football great Tom Brady among its alumni – to execute […]

Google announced a wide variety of new products and features during the Google I/O 2015 Keynote yesterday.  At first glance, most of them are consumer focused.  Google Photos, Brillo for smart home automation, virtual reality headsets, etc.  However, several of the announcements or themes have an impact on the enterprise world. Globalization and Mobile First Google emphasized many […]

  A recent article that I read alluded to the fact that regulatory bodies are struggling to keep their websites updated, which could lead to misinformation or a lack of information for consumers and companies interested in a country’s regulations and policies. The story specifically pointed to the English and Korean versions of South Korea’s […]

When I wake up in the morning I have a couple of choices for what to do first.  I could brush my teeth.  I could take a shower.  Or I could fix that broken shelf in the garage. Come again?  Two of those sound very typical and easy.  But the last one is less obvious, much harder, […]

Customer centricity is no longer just a loaded buzzword used by marketers preaching tactics such as personalization and customer experience. Customer centricity is now a mind-set that companies need to adopt throughout the entire organization—not just marketing—to thrive in the digital world. This quote from CMO.com’s article The ‘Age of The Customer’ Is Here. What […]

Adobe introduced a new managed service – Adobe Experience Manager Sites – for medium sized businesses and smaller departments in large corporations.  This service has been available to large customers, but Adobe now feels confident that they can service many more customers.  With this new managed service, Adobe will host the AEM system, the customer’s site […]

Google has released version 7.4 of the Google Search Appliance Software.  The upgrade includes the following new features: Seamless Integration with Microsoft: we’re releasing our SharePoint and Active Directory 4.0 connectors out of beta. These connectors provide improved scalability, easier configuration and tighter integration with SharePoint. Additionally, the GSA now supports ADFS, which improves our ability […]

I.  Create Safe and Secure Passwords – By far the easiest way to access your mail account for nefarious activity is by using a stolen password. Google Apps User Make sure you create safe and unique passwords for all your important accounts Make sure you store your passwords in a secure way Try using a password generator […]

Recently, I came across an AIIM study that focused on enterprise search and discovery trends. As a Google Search partner, we have in-depth knowledge of search and the challenges of the “knowledge worker.”  We hear from clients every day that their implementation of enterprise search helps to increase productivity and this report validated that assumption; however, […]