As I mentioned in the previous post, CFD (Cumulative Flow Diagram) is the chart we can use to monitor the ticket driven/maintenance project status, while CFD does not tell you exactly the status in a numeric way. The metrics that are suggested to be used to measure the efficiency and the capacity are not that […]
Sam Tong
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Try Kanban for Ticket Driven Projects
Scrum is the common way for our Global Delivery Center (GDC) to run our development style projects. This has worked very well through the past couple years. While project types are expending in the GDC, problems are found. Take this discussion for example: Sam: How is Scrum fitting into your project? Eddy: Well, my team […]