With Summer ‘15 preview in sandboxes and the production release around the corner, it’s a great time to dive into some of the key features we’ve been waiting for! Let’s look at 5 new features that will make your system administration a little easier so you can kick back and enjoy summer. Match Production Licenses to Your Sandbox […]
Lisa DeBiasi
Blogs from this Author
Salesforce Teases ‘Omni-Channel Service’ with Latest Release
With Spring ‘15 just released, it is a great time to highlight some key changes in production instances relevant to your business. Salesforce.com is adopting the phrase “Omni-Channel Service” as a theme for the upcoming Summer ’15 release of Service Cloud. The evolution of service channels for most contact centers has evolved rather significantly […]
3 Ways To Mass Activate/Notify Users in Communities
You’ve done the hard work of configuring your new community, building in a great search experience, and branding it with Site.com. Now it’s time to go live! But first you need to get thousands of new users created and activated before you can flip the switch. Mass adding users through the API (Data Loader) may […]