Joe Basile

Last month I told you about the features Microsoft Dynamics CRM is rolling out as part of the “CRM Q2 2012 Service Update” which will include massive improvements and capabilities around mobility and Microsoft Dynamics CRM.  As most of you have heard by now, Microsoft has just announced its newest mobility device the “Surface”, which […]

Everywhere I go I see more and more people using their mobile devices to do “stuff” that they used to only be able to do on their laptops.  iPads, Androids, slates, tablets, extremely large phones are all out there and getting better and better.  I was even sitting in the airport and watching a grandmother […]

Hello all! I have been out talking with a lot of customers and prospects over the last few weeks and I wanted to bring to your attention that Microsoft Dynamics CRM does have an online SaaS offering.  It is branded Microsoft Dynamics CRM Online and it has been available for several years now.  I am […]

Hi All!! Next week I am headed to Houston for Microsoft Dynamics Convergence which is the biggest customer conference Microsoft puts on for the Dynamics community.  This is where customers have the opportunity to hear about upcoming enhancements, customer success stories, network with other customers, and share ideas.  This year is packed with product briefings, […]

One of the coolest features that really increases productivity and efficiency when dealing with large amounts of records is the “conditional formatting” feature in the Dynamics CRM Outlook client.  Conditional formatting lets you build “rules” that change the way the record is displayed in a grid.  I like this a whole lot.  It doesn’t take the […]

My name is Joe Basile and I recently joined Perficient as the Dynamics CRM Practice Lead.  I will be sharing news, enhancements, as well as my views on all types of topics specific to Dynamics CRM.  I have been consulting in the CRM space since ’96 and have implemented hundreds of systems from small 5 […]