One of the most important, yet often overlooked, components in any Change Management endeavor is what we at Perficient call the “Sustainment Phase.” It’s the fourth phase (of four) of our Change Management methodology, and it’s all about ensuring that whatever change we’re implementing is just that – sustained – over the long haul. Few […]
David Chapman
David is the General Manager for Perficient's Organizational Change Management practice, part of the Strategic Advisors Team. He has over twenty years of consulting experience and resides in Charlotte, North Carolina. Be sure to also check out David’s personal blog. It focuses on collaboratively building the breadth and depth of our collective change management knowledge based on insights and experiences shared to help one another grow.
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Blogs from this Author
Change Management – Making it Real
When done right, Change Management can make all the difference in a project’s success. Prosci repeatedly surveys the industry, and the results are consistent – projects with effective Change Management are six times more likely to be successful than those that don’t. That success in meeting business objectives, scope and timeline drives ROI, which is […]
Organizational Change Management Resolutions for 2018
Around this time of year, we start to think about New Year’s Resolutions. Often they are centered on health (I will eat better and work out more), lifestyle (I will spend more time with those that are important to me), spiritual (I will read the Bible in a year this year), and so on. I […]
The Whole30 – Organizational Change Management Style!
Have you heard of The Whole30? It’s a diet that focuses on eating the right things, and only the right things, for a 30 day period. At its core, it’s more than a diet; it’s promoting a behavior change. Here’s how it works. For 30 days, you may eat only whole foods. Eat all you […]
The Importance of Change Management for Digital Transformations
ZDNet published an article this week on the importance of Change Management for a Digital Transformation. In the article, they cite Under Armour’s recent SAP implementation and how the lack of Change Management led to significant project issues. It’s worth a couple minutes of your time to read the article linked below. Under Armour cites […]
The Grass is Greener
I love yard work. There’s something about the satisfaction that I get when I mow my grass, particularly the instant results and fruit of my labor, that I just can’t get enough of. Well, it’s spring where I live, and the season of yard work is upon us. A warm and wet winter has my […]
Adobe Implementations – There’s Power (and Money!) in the People
The Adobe platform has so much to offer. From campaign and experience management, to digital marketing and an awesome mobile experience, there are few things not to love about the platform. When we think of the benefits that Adobe brings, we (and our clients) very often think of our target customers and the benefits we […]
The Slow Adoption of Change Management
In a recent Perficient webinar, The Internal Impacts of a Digital Transformation, a real-time poll was taken on the topic of whether participants and their respective organizations had a team in place responsible for Organizational Change Management (OCM)? Not surprisingly, less than one in three did. The good news is that figure is infinitely higher […]
Change is Hard and That’s OK!
As the title states, change is hard. Most people (yes, there are a few of you out there who love and embrace change) are resistant to anything new. A recent poll of participants during a Perficient webinar on the Internal Impacts of a Digital Transformation indicated that culture changes, process changes, and other “change management” […]
“Follow the Leader” and Its Role in Successful Change Management
Last week while vacationing with my family at the beach, I came face-to-face with one of the most effective Change Management principles – people will follow the “right” people. You see, I don’t like crowds – whether it is in an airport, out at a park, or walking down a busy city street. I just […]
Leveraging Change Champions for Successful Adoption
Have you ever felt like you’re one person against the world? Or possibly you’ve been overwhelmed trying to turn the battleship single-handedly? If so, take comfort! You’re not alone. Change managers, those responsible for garnering user adoption and engagement for a new system, tool, platform or process, are challenged with motivating hundreds, thousands, or even […]
The Importance of Context in the Change Management Decision
Context is critical for any big decision, and Change Management is no different. In fact, context is more important for Change Management decisions than many others in business today. One of the biggest struggles that Change Management practitioners face is getting the buy-in from senior leadership that Change Management efforts are worth the investment. Let’s […]