In today’s ever-evolving digital landscape, a one-size-fits-all commerce solution has become obsolete. The e-commerce market is more diverse and complex than ever, with businesses facing the challenge of navigating an array of software options, from AI-powered personalization engines to blockchain-based payment systems.
As the industry continues its rapid shift towards composable commerce architectures, microservices, and API-first platforms, digital commerce vendors must not only adapt their offerings but also cultivate robust partner ecosystems to remain competitive. The rise of omnichannel retail further emphasizes the need for businesses to carefully select and integrate a variety of tools that can effectively engage customers across multiple touchpoints. In this dynamic environment, companies must strategically assemble their digital commerce stack to create seamless, personalized experiences that meet the ever-increasing expectations of modern consumers.
IDC Market Glances
That’s why we’re excited to announce that we have been included again in two IDC Market Glances – IDC Market Glance: Worldwide Digital Commerce, 2Q24, doc #US52313824, June 2024 and IDC Market Glance: Commerce Layer Software and Services, 2Q24, doc #US52313924, June 2024.
We were previously listed in the 2023 version of these reports.
Our first listing as a System Integrator Services and Consultancy is in the IDC Market Glance: Digital Commerce, 2Q24 which provides an overview of the digital commerce market: “Digital commerce consultants often look at the business as a whole – strategy, website, operations, software, products, inventory, business models, etc. – to provide insights to improve revenue and procedural efficiency.”
According to IDC, “The core of Essential Digital Commerce Applications is the specialty of this market. All other software and services are complementary parts of the digital commerce ecosystem, used to create systems for the staging, syndication, marketing, sales, payment, and fulfillment of goods or services via digital channels.”
Our second mention was for the System Integrator Services and Consultancy category in the IDC Market Glance: Commerce Layer Software and Services, 2Q24. According to the report, “Each category represents a type of software or service that can be found in commerce systems for B2B, B2C, B2B2C, or B2X digital commerce.”
According to IDC, “A systems integrator designs and implements systems for digital commerce; SI services ameliorate the need for in-house talent that can stand up and engineer often complex systems composed of various commerce systems, API, and microservices.”
Crafting Comprehensive Commerce Experiences
At Perficient, we deliver holistic, experience-driven commerce solutions encompassing every touchpoint of your customer’s journey. Our team’s extensive expertise in the digital commerce landscape and our deep understanding of cutting-edge software and services position us as leaders in crafting innovative and effective commerce strategies.
Ready to elevate your commerce capabilities and drive exceptional customer experiences? Explore how Perficient can transform your commerce strategy and execution by visiting our dedicated commerce solutions page at www.perficient.com/functions/commerce.
Let’s collaborate to unlock your business’s full potential in the digital marketplace.
