Perficient highlighted in a blog more than a month ago that the five federal financial institution agencies were seeking public comment to understand the public’s views on the use of AI by financial institutions in their provision of services to customers.
How to Submit Your Comments:
Readers are encouraged to provide comments, which become part of the public record, to the Bureau of Consumer Financial Protection. Readers may submit responsive information and other comments, identified by Docket No. CFPB 2021-0004, by any of the following methods:
- Federal eRulemaking Portal: Go to http://www.regulations.gov and enter the Docket Number above in the Search bar and follow the instructions for submitting your comments.
- Email: 2021-RFI-AI@cfpb.gov. Include Docket No. CFPB-2021-0004 in the subject line of the message.