Perficient’s Michael Porter and Mark Polly have been feverishly posting updates from the ground at IBM Connect in Orlando. There is a lot of information, so let’s jump into it:
Successfully Piloting Social Business Software
Tufts Health Plan – Creating a World Class Experience
Digital Experiences Critical to Healthcare Industry Success
Healthcare Portals: 5 Core Needs for a Great Experience (includes a SlideShare from Mark & Michael’s presentation)