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Digital Transformation

Salesforce Service Plays Nicely With Third-Party Cloud Storage

CRN has an article about the private beta Salesforce is running with their Chatterbox file-synching services.  You could also call it Salesforce Files.  What I like is the approach they have taken. Rather than create a duplicate service that looks exactly like Dropbox, Google Drive, Amazon Cloud Files, SkyDrive, and Box; they have chosen to use a standards based approach to link to other files wherever they may be.  Here’s a couple quotes.

Salesforce Files makes corporate files stored on third-party systems easily accessible to sales and marketing teams, so they can make decisions and close deals more quickly, Nasi Jazayeri, executive vice president and general manager of Salesforce Chatter, said in a press conference at Salesforce.com’s San Francisco-based headquarters.

….

Salesforce.com is using APIs from third-party vendors, and it’s also using Content Management Interoperability Services (CMIS), an open standard for connecting to content repositories.

That’s not a bad approach to take.  The CRN article has more information so feel free to read that.  I’m also going to push our Salesforce brethren to blog and give us more information on it.

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Michael Porter

Mike Porter leads the Strategic Advisors team for Perficient. He has more than 21 years of experience helping organizations with technology and digital transformation, specifically around solving business problems related to CRM and data.

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