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Digital Transformation

Portal and Social are Two Top Technology Trends in Healthcare

I recently posted an entry about the top technology trends of 2012 according to IBM.  Today, I’m linking to Perficient’s Health IT blog, where Jamie Churchill posted the Top 5 Technology Trends in Healthcare – November 2012.

Why Health IT technology trends?  Well Jamie points out that two of the five top trends are Social Media and Portals.  Here are a couple of comments from Jamie on each of these trends:

Social Media:

Social networking and collaboration tools provide one-to-one streams of interactive communication which enable patients to seek out information about diseases and treatment options. Social tools can also be used to facilitate collaboration within the enterprise between clinicians, researchers, and partners.

Portals:

Having social networking access to providers, via secure portals, patients have the ability to be more engaged in their care and make better decisions about the care they receive. Portals provide near instantaneous access to patient and clinical information, streamline core business processes, referrals and claims, and improve communications with patients/members, physicians, administrators and partners. Meaningful Use Stage 2 requirements are helping to spur the growth of portals.

As an added bonus, Jamie links to several articles that provide more details on each of these areas.

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Mark Polly

Mark Polly is Perficient's Chief Strategist for Customer Experience Platforms. He works to create great customer, partner, and employee experiences. Mark specializes in web content management, portal, search, CRM, marketing automation, customer service, collaboration, social networks, and more.

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