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Customer Experience and Design

Changes in Healthcare From An Industrial Perspective

As the efforts to optimize efficiency while enhancing quality of patient care proliferates through many layers of regional, national, and international healthcare delivery systems, the industry as a whole can begin to develop parallel scenarios to assist in this process. This can include a comparison to other industries that have witnessed similar growth expansion dynamics as healthcare is now engaged in. The advent of the twentieth century had an unprecedented development in transportation and technological advancements that extended from businesses to residences. The main aspect that enabled this bridge from commercial to personal access and feasibility was supported by the pairing of innovation with need. This paradigm is now being witnessed in healthcare.

The mapping of technological advancements in diagnostic and clinical methodologies has implementation in both professional and personal settings. Key examples include inpatient and outpatient treatment of chronic conditions such as diabetes in conjunction with home based self-care regimen. Therefore, true and accurate improvements in healthcare delivery that will expand across hospital and home venues will be comprehensive innovation and practicality.

Additionally, the development and integration of information technology from commercial to personal settings displays the efficient transfer of knowledge and ideas to enhance a matrix across various industries with information technology as the central anchor. This umbrella across industries also has elements displayed in healthcare, from the utilization of employer based wellness programs to exercise and dietary maintenance programs. In summary, healthcare delivery systems can mirror, or at the very least incorporate pieces of historical development and current trends of connecting industries.

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David Hastoglis

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