How much can you save by using a multi-sourced delivery team, where some of the work is done offshore?
Depending on whom you ask, the answer can vary wildly. The reason is that a truly accurate answer from a mature IT organization takes more into account than simply multiplying ‘rates’ by ‘body count’. Mature IT organizations look at the bigger picture and ask, in simple terms: “What does it cost me to deliver a particular business function or collection of features from a particular delivery ‘channel’?”
But the answer is not so simple to come by – for a variety of reasons.
- Lack of established process and metrics within the organization
- Performance changing over time, caused by varying efficiencies and ramp up time
- Lack of agreement on industry standards
- Geographical, cultural and chronological differences between teams
Despite these challenges, Perficient has published a whitepaper that attempts to help analyze how well an IT organization is performing and improving as a delivery-oriented team.
This paper takes a thoughtful and analytical approach to the following topics:
- The challenges of measuring performance in software delivery
- How Agile methodology can enable more accurate and timely measurement of performance
- What dimensions of performance are most important to measure?
Download “Measuring the Performance of Multi-Shore Delivery Teams” for free, and tell us what you think!