As an IT manager for an organization, can you imagine having to support 15,000 wireless users in 400 locations for your company? Can you imagine that it might get a little tough to provide an adequate level of support to all 15,000 users? Think about how quickly technology — platforms, screen resolutions, apps, memory size, etc. – is evolving and changing. And the more quickly these evolve, the higher the expectations of the end user and the greater the level of frustration they experience if the technology cannot adapt to their business needs quickly enough.
ComputerWorld conducted a study of the situation that I found pretty fascinating.
Given the wireless mega-trend and associated growing pains, it’s fair to ask how midsize and large IT shops are managing wireless and what they’re doing to prepare for the evolution of wireless over the coming decade. For example, are companies creating a new position of chief mobility officer, or appointing someone with a title similar to Wright’s to oversee all the moving parts? Are IT shops integrating wireless into their technology processes and systems?
You can read more about it in this article, “For IT, Enterprise Wireless to Be More Gnarly in Next Decade”
Where do you and your organization stand with this issue?
